- State of Michigan (Lansing, MI)
- Service Desk Analyst Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/5117087) Apply Service Desk Analyst Salary $45,000.00 ... Services Manager, and supervised by the Service Desk Supervisor, the Service Desk Analyst serves as the first point of contact for Senate end users… more
- CAI (Lansing, MI)
- Bilingual (Spanish/English) Service Desk Analyst **Req number:** R6465 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is ... in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst , you will be responsible for receiving requests from… more
- Pine Rest Christian Mental Health Services (Grand Rapids, MI)
- …honored to be a part of this incredible work. What Will you Do? As a Service Desk Analyst at Pine Rest, you'll be part of tight-knit team that believes in ... documenting, and actively working to resolve incidents, and escalating when necessary. The Service Desk Analyst acts as the face and voice of the Information… more
- HTC Global Services Inc (Troy, MI)
- …Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Service Desk Analyst Job Description The Technical Service ... Minimum of a HS diploma + Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous experience working in a nursing or… more
- GovCIO (Lansing, MI)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). The ... Help Desk Analyst supports the IAM Operations and...Help Desk Analyst supports the IAM Operations and Maintenance team by... training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff… more
- Robert Half Technology (Troy, MI)
- Description We are looking for a Help Desk Analyst I to join our team in Troy, Michigan. This is a long-term contract position ideal for someone with at least ... assist end-users with technical issues, focusing on providing exceptional customer service and efficient problem resolution. Responsibilities: * Respond promptly to… more
- Henry Ford Health System (Detroit, MI)
- GENERAL SUMMARY/PRIMARY FUNCTION: The Senior (Sr.) Application Analyst is responsible for participating in the overall design, implementation, training, ... design, implementation, and optimization of their specific application. The Sr. Application Analyst takes general direction from their supervisor or manager. The Sr.… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time ... of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, and finalizes quality documentation and… more
- Evolent (Lansing, MI)
- …solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred To ensure a secure hiring… more
- Meijer (MI)
- …team members and Support customers, employing a high degree of customer service , technical expertise, and timeliness. Interacts frequently with Senior leadership and ... based upon established guidelines and procedures. + Assist Help Desk team members in the handling of issues accurately...reporting that enhance the quality or efficiency of Helpdesk service . + Acquire and maintain current knowledge of relevant… more