• Service Desk Analyst

    TEKsystems (Grand Rapids, MI)
    …the environment. Main responsibilities include servicing support requests from the Service Desk , troubleshooting issues, setting up peripherals and installing ... application training to end users. Responsible for clearly documenting processes and service desk ticket resolutions. Must be able to ensure excellent customer … more
    TEKsystems (05/13/25)
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  • Service Desk - IT Healthcare…

    HTC Global Services Inc (Troy, MI)
    …Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Technical Service Desk Analyst Job Description The Technical Service ... Minimum of a HS diploma + Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous experience working in a nursing or… more
    HTC Global Services Inc (04/25/25)
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  • Help Desk Analyst - Tier 1 (Swing)

    ASM Research, An Accenture Federal Services Company (Lansing, MI)
    As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in operational… more
    ASM Research, An Accenture Federal Services Company (04/22/25)
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  • Help Desk Analyst

    Insight Global (St. Joseph, MI)
    Job Description An employer is looking for a Help Desk Analyst in Saint Joseph, MI. You will be working alongside other helpdesk agents to support their 750+ ... first 1-2 weeks with a member of the Help Desk team. Shifts are determined on seniority. May change...Skills and Requirements Bachelor's or Associate's Degree Strong Customer Service Skills Willing to work 8 hour shift M-F… more
    Insight Global (05/13/25)
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  • Help Desk Analyst

    Robert Half Technology (Kalamazoo, MI)
    Description We are looking for a motivated Help Desk Analyst to join our team in Kalamazoo, Michigan. This is a long-term contract position within the education ... * Stay updated on emerging technologies and support tools to improve service delivery. Requirements * Familiarity with Chromebook devices and their technical support… more
    Robert Half Technology (05/14/25)
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  • Help Desk Analyst I

    Robert Half Technology (East Lansing, MI)
    Description We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support to our team in East Lansing, Michigan. The ideal ... and proactively address potential issues. * Deliver excellent customer service by addressing user inquiries with patience and professionalism. Requirements… more
    Robert Half Technology (05/06/25)
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  • IT Help Desk Analyst 1 (day shift)…

    Trinity Health (Livonia, MI)
    …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under general… more
    Trinity Health (04/16/25)
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  • KPB Sr Research Analyst

    KeyBank (Southfield, MI)
    …of any investment under consideration by the portfolio management team and the trading desk . The response time by the analyst is market sensitive as the ... the responsibilities include the financial analysis of the capital markets. The Senior Analyst will have demonstrated the ability to satisfy the requirements of the … more
    KeyBank (04/23/25)
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  • Customer Service Case Analyst

    Morley (Lansing, MI)
    …home? This could be a great opportunity for you! As a remote Customer Service Case Analyst in Morley's reacquired vehicle management (RVM) group, you'll review ... isn't necessary in order to be a great case analyst . We'll train you on everything you need to...or equivalent + Three or more years of customer service experience (previous call center work, retail, restaurant, fast… more
    Morley (04/29/25)
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  • Lead Service Analyst

    Insight Global (Cadillac, MI)
    …team has a wider Privilege Account access capability and permissions than a Service Analyst and therefore has additional and uplifted Technical and Documentation ... the Avons chosen service management tool or other comparable Service desk toolsets Knowledge of reporting methodologies and good communication skills null We… more
    Insight Global (05/08/25)
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