- Corewell Health (Caledonia, MI)
- …which include incidents, requests and change orders. + Demonstrates excellence in customer service skills, including patience, empathy, good listening, and ... or gathers and documents information for next level support . Performs root cause analysis and develops checklists for...Responsible for generating monthly reports on team performance in customer service and take ownership of the… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …"own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical ... Analyst to work on the Service Desk , which is the first line of support... Desk analyst is responsible for resolving support requests as well as meeting customer … more
- City of Detroit (Detroit, MI)
- …DWSD does not honor reversion rights for internal candidates. ESSENTIAL JOB FUNCTIONS: The Service Desk Analyst 2-3 provides support to end users on ... and infrastructure. Initiate, assign and resolve tickets using the service desk too. Provide Customer ...vendor specific technology "associate" or "foundational" level (ie HDI Support Center Analyst (HDI-SCA) or ITIL Service … more
- CAI (Lansing, MI)
- …looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Portuguese ... an efficient and accurate manner. This position will provide Service Desk support to our... Service Desk role and/or technical support role + 6-12 months of customer … more
- Cayuse Holdings (Lansing, MI)
- …Remote (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service ... High school diploma or GED required. + Experience preferred Service Desk or Customer ...systems, customer support or IT support . + Experience with ServiceNow IT Service … more
- HTC Global Services Inc (Troy, MI)
- … Service Desk Analyst Job Description The Technical Service Desk Analyst provides first and second level support to healthcare employees and patients, ... employing high degree of customer service , clinical knowledge within acute and...+ Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous… more
- Herbruck Poultry Ranch (Saranac, MI)
- IN PERSON POSITION Position Summary: We are seeking a highly motivated IT Help Desk Support Specialist to join our team. This role will be responsible for ... timely issue resolution while maintaining a high level of customer service . The ideal candidate will have...+ Monitor and respond quickly and efficiently to help desk requests for technical support in person,… more
- Owens & Minor (Lansing, MI)
- …and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...and location. **Position Summary** The Sr. Pricing & Deal Desk Analyst is a critical support role… more
- Atrium Hospitality (Southfield, MI)
- …with a world-class property. This role plays an important part in our culture: ** Service :** + Provide exceptional customer service by being engaging and ... Southfield Westin 1500 Town Center Southfield, MI 48075 Front Desk Agent Full time **Atrium SPIRIT - where teamwork,...this role?** + High school diploma or equivalent + Customer service is our top priority, consistently… more
- Allied Universal (Romulus, MI)
- …approachable demeanor, while also responding promptly to inquiries and assisting with customer service needs. Utilizing your communication skills and comfort ... full-time positions! As a **Security Officer - Retail Front Desk ** in **Romulus, MI** , you will serve and...experienced teams + Deliver consistent, professional security presence and customer service + Be ready to fill… more
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