• Service Desk Customer…

    Corewell Health (Caledonia, MI)
    …which include incidents, requests and change orders. + Demonstrates excellence in customer service skills, including patience, empathy, good listening and follow ... and while meeting or exceeding the defined levels for service and customer satisfaction, serves as the...+ Looks for opportunities to learn from more experienced Customer Support Technicians. Qualifications Required + High… more
    Corewell Health (05/08/25)
    - Related Jobs

  • IT Service Desk Analyst

    TEKsystems (Grand Rapids, MI)
    …with varying computer proficiency levels. Skills Service Desk , Customer Service , Help desk support , Support , Desktop, Windows, Group Policy, ... of devices within the environment. Main responsibilities include servicing support requests from the Service Desk... ticket resolutions. Must be able to ensure excellent customer service support to a… more
    TEKsystems (05/10/25)
    - Related Jobs

  • Service Desk - IT Healthcare…

    HTC Global Services Inc (Troy, MI)
    … Service Desk Analyst Job Description The Technical Service Desk Analyst provides first and second level support to healthcare employees and patients, ... employing high degree of customer service , clinical knowledge within acute and...+ Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous… more
    HTC Global Services Inc (04/25/25)
    - Related Jobs

  • Help Desk Manager

    Robert Half Technology (East Lansing, MI)
    …standards. * Monitor and optimize call center operations to ensure exceptional customer service . * Coordinate hardware and software deployments, including ... Description We are looking for a dedicated Help Desk Manager to lead our IT support...configuration processes. * Experience in call center operations and customer service management. * Demonstrated ability to… more
    Robert Half Technology (05/06/25)
    - Related Jobs

  • Service Desk Tech

    CompuCom (Lansing, MI)
    …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... with users + Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support + Provide … more
    CompuCom (05/02/25)
    - Related Jobs

  • Help Desk Support Technician

    TEKsystems (Southfield, MI)
    …account management * Office 365 Suite Support and VPN/Access Network/Hardware Support Skills: Troubleshooting, Hardware, Customer service , Technical ... support , Deployment, Desktop, Support , Imaging, Windows 10, Help desk , Troubleshooting hardware, O365, Windows, Office 365, Mac, Apple Experience Level:… more
    TEKsystems (05/03/25)
    - Related Jobs

  • Help Desk Support Spec I

    Insight Global (Detroit, MI)
    Job Description A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for ... handling tickets, providing remote support , and helping end users to resolve issues related...internal teams and documentation. The ideal candidate will be customer -oriented, able to work flexible hours based on a… more
    Insight Global (04/15/25)
    - Related Jobs

  • Help Desk Analyst - Tier 1 (Swing)

    ASM Research, An Accenture Federal Services Company (Lansing, MI)
    …tracks incidents in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in ... customer specific business environment. Maintains an understanding of customer Service Level Agreements. + Develops and...technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.… more
    ASM Research, An Accenture Federal Services Company (04/22/25)
    - Related Jobs

  • IT Help Desk Technician / Information…

    Michigan State University (East Lansing, MI)
    …Technician will be part of a dynamic team of professionals that provide excellent IT service and support to the Department of Statistics and Probability and the ... Working/Functional Title IT Help Desk Technician Position Summary The IT Help ...will work with a wide selection of technologies that support teaching and learning, research, and operations while working… more
    Michigan State University (05/08/25)
    - Related Jobs

  • Help Desk Analyst II

    Robert Half Technology (Grand Rapids, MI)
    …with hardware and software installation and maintenance. * Ability to provide deskside support and excellent customer service . * Familiarity with ... * Minimum of 5 years of experience in help desk support , system administration, or a related...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
    Robert Half Technology (04/29/25)
    - Related Jobs