• Service Desk Support…

    Cognizant (Lansing, MI)
    **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
    Cognizant (01/08/26)
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  • Bilingual (Italian/English) Service…

    CAI (Lansing, MI)
    …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
    CAI (11/18/25)
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  • Support Desk Analyst…

    GovCIO (Lansing, MI)
    **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/ support - desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
    GovCIO (01/09/26)
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  • Service Desk - IT Healthcare (PT)

    HTC Global Services Inc (Troy, MI)
    Service Desk Analyst Job Description The Technical Service Desk Analyst provides first and second level support to healthcare employees and ... + Minimum of 18 months experience working in a Service Desk Analyst role preferred...application (Epic, Cerner, Allscripts, etc.) is preferred + HDI Support Center Analyst Certification is a plus… more
    HTC Global Services Inc (01/10/26)
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  • Tier 1 Initial Support Analyst

    BAE Systems (Detroit, MI)
    …solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing exceptional IT ... encourage you to apply. As a Tier 1 Initial Support Analyst , you'll provide Tier 1 analysis...Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards… more
    BAE Systems (11/18/25)
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  • Tier 2 Technical Support Operations…

    ASM Research, An Accenture Federal Services Company (Lansing, MI)
    …day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible...problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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  • Enterprise Helpdesk Analyst (2nd shift)

    Xerox (Lansing, MI)
    …navigate service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent ... service every time they connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by resolving complex technical issues,… more
    Xerox (01/06/26)
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  • Senior System Configurator - EDI Analyst

    General Motors (Warren, MI)
    …engagement + 5-7 years of customer service experiences in a technical setting. EDI help desk or support experience is a plus + 5+ years of EDI experience or ... for new and existing business ventures, and trading partner consultation and support . The EDI Analyst will collaborate with internal/external customers, business… more
    General Motors (12/12/25)
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  • Senior Financial Analyst - Product Costing…

    Teradata (Lansing, MI)
    …data across the enterprise. **What You'll Do** We are seeking a Senior Financial Analyst to support product costing and pricing strategy for our SaaS offerings. ... pricing and go-to-market decisions. + Develop frameworks for allocating support and service costs across products and...+ Partner with Product Pricing, Product Management, and Deal Desk teams to develop and evaluate pricing recommendations. +… more
    Teradata (01/06/26)
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  • Cust Svc Operations Analyst 2

    Public Consulting Group (Lansing, MI)
    …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within… more
    Public Consulting Group (10/29/25)
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