- Comerica (Auburn Hills, MI)
- Job Description Technology Manager , Contact Center Comerica is seeking a highly skilled and strategic technology leader to join our team as ... Manager , Contact Center Technologies. In this role you...enhancing the technology stack that powers our contact center operations. You will oversee Amazon… more
- Trinity Health (Livonia, MI)
- …pain points, and elevates the overall direct access experience. + Ensures that contact center technology is used including, Automatic Call Distribution ... accountability, ownership, and high-performance. Oversees the daily operations of the contact center and case management experience, ensuring the seamless… more
- Hospice of Michigan (Southfield, MI)
- Job Summary: Responsible for clinical oversight and supervision of the Contact Center nurses and the coordination of related patient care activity statewide. ... to achieve desired outcomes. + May participate in the manager on-call rotation, as needed. + Responsible to support...+ Two (2) years of management experience and call center experience preferred. Certification in hospice nursing (CHPN) preferred… more
- Camping World (MI)
- … center and telephony systems management: + Cisco Unified Contact Center Enterprise + Cisco Unified Communications Manager + Cisco Unified Border Element ... We are looking for a Contact Center Engineer to join our...will bring technical expertise and professional curiosity to our technology organization. Join our dynamic, customer-focused organization and bring… more
- Pearl Interactive Network (Lansing, MI)
- …and contract management within these sectors. **Essential Duties and Responsibilities:** ** Contact Center Technology Strategy & Implementation:** + ... Technology Managers (TMs) to Join Our Talent Community.** The ** Technology Manager ** **(TM)** is responsible for leading the planning, implementation,… more
- Otsuka America Pharmaceutical Inc. (Lansing, MI)
- **Position Summary** The Senior Manager of Field Technology will lead the design, optimization, and delivery of field sales reporting platforms and tools. This ... to drive performance. The role focuses on managing field-facing technology systems, dashboards, and strategic enablement tools that support...scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If… more
- Eliassen Group (Lansing, MI)
- …delivery. **Experience Requirements:** Required Technology Skill Set + Cisco Unified Contact Center Express (UCCX): 5+ years of experience + Cisco Unified ... support, process design, and service design package documentation for the Cisco Unified Contact Center Express (UCCX). This role requires expertise in enhanced… more
- State of Michigan (Dimondale, MI)
- …Administrator 17-Director of Michigan Security Operations Center (MiSOC) Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4945278) Apply State ... Division Administrator 17-Director of Michigan Security Operations Center (MiSOC) Salary $54.93 - $74.68 Hourly Location Dimondale, MI Job Type Permanent Full Time… more
- Michigan State University (East Lansing, MI)
- …and/or pervasive condition that may impede your ability to work on-site, please contact the Resource Center for Persons with Disabilities (RCPD) at ... Wall, Customer Service Assistants, Instructors, Route Setters, Maintenance Assistants, Sailing Center Attendants, and other part-time team members as needed; monitor… more
- Pearl Interactive Network (Lansing, MI)
- …efficiency. + Work with IT and vendor partners to troubleshoot and enhance contact center technology solutions. **Quality Assurance & Customer Experience:** ... The **Operations Site Managers (OSM)** is responsible for overseeing daily contact center functions, ensuring optimal workforce management, maintaining quality… more
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