- Mass Markets (Bay City, MI)
- …related inquiries regarding toll activities, complaints, etc. + Collaborate with customer service professionals to improve to overall customer experience ... trusted partner in the industry. We are looking for Customer Service Representatives to support inbound calls... Representatives to support inbound calls and walk up customer inquiries at Bay City, MI toll … more
- Mass Markets (Bay City, MI)
- …as a trusted partner in the industry. We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up ... customer inquiries at our Bay City, Michigan ...a passion for helping others. While prior experience in customer service , tech support, inside sales, or… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more