- Teleperformance USA (Warren, MI)
- **Category :** ** Workforce Management ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... to ensure adherence to schedule and compliance within established parameters during real time situations. This will require constant communication with… more
- Pearl Interactive Network (Lansing, MI)
- …email, social media) through effective forecasting and scheduling. + Utilize workforce management tools to monitor real - time staffing and make necessary ... is responsible for overseeing daily contact center functions, ensuring optimal workforce management , maintaining quality assurance standards, and leveraging… more
- Whirlpool Corporation (Benton Harbor, MI)
- …to meet business demands. This involves a blend of forecasting, scheduling, and real - time management . \#LI-DD1 **Your responsibilities will include** + ... seeking a qualified candidate to fill a critical Manager, Workforce Management role at our Riverview Campus...Handling time -off requests and shift changes. + ** Real - Time Management :** + Monitoring … more
- Trinity Health (Livonia, MI)
- …This role promotes healthcare operational best practices and optimizes healthcare workforce management systems. Provide advanced technical and analytical ... a positive, motivational change agent to facilitate effective adoption of new workforce management tools by clinical and non-clinical front-line managers.… more
- Sedgwick (Southfield, MI)
- …+ Strong analytical skills with experience in forecasting, capacity planning, scheduling, and real - time management . + Proven ability to collaborate with ... Best Workplaces in Financial Services & Insurance Director of Workforce Management **Our teams connect! We collaborate...to change the duties of the position at any time . Sedgwick is an Equal Opportunity Employer and a… more
- Pearson (Lansing, MI)
- …oversees a team of Workforce Analysts and is accountable for forecasting, real - time workforce execution, scenario modelling, and WFM technology. The ... of WFM Tools** : Drive optimization and governance of workforce management tools (eg, Calabrio, Workday), ensuring...based on analysis + Must have excellent organizational and time management skills + Ability and willingness… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …experience using Alvaria (formerly Aspect) or similar system for workforce management software for contract volume forecasting, time off management , ... schedule re-optimization, schedule adherence tracking and real time queue management + Knowledge of administrative and clerical procedures and systems such… more
- Sedgwick (Southfield, MI)
- …resources to achieve business objectives. **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Monitors real time service delivery system and makes intra-day skilling ... environment with competing priorities. Requires expert skills in organization and time management + Highly developed problem-solving skills including; conducting… more
- Trinity Health (Howell, MI)
- …with medical and post-surgical needs, offering a strong foundation in clinical skills, time management , and teamwork. Whether you're early in your nursing career ... **Employment Type:** Part time **Shift:** **Description:** **Registered Nurse** Department: **Med/Surg** Location:...we benefit from close collaboration with providers and a real sense that every team member's voice matters. If… more
- Trinity Health (Livonia, MI)
- …virtual platforms, you will monitor patient conditions, coordinate care plans, and provide real - time guidance to field staff and caregivers. **What You Will ... **Employment Type:** Part time **Shift:** **Description:** **Hours/Shift: 24 hours per week...and support to patients, families, and caregivers regarding symptom management and end-of-life care. + Liaise with field nurses,… more