- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews ... in both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Team Lead / Lead Worker** **Job Class: Office and Administrative Specialist , Senior** **Agency: Public Safety Dept** + **Job ID** : 89224 + ... essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of...team leader would assist team members with resolving complex customer service issues and questions. Further, the team leader… more
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