- US Bank (West Saint Paul, MN)
- …of related experience **Skills Should Include** + Experience in Contact Centers, AWS Contact Lens, AWS Amazon Q, AWS Agent Evaluation + Experience with JIRA ... **Preferred Skills/Experience** + Ability to collaboratively develop and evolve a product backlog + Ability to develop and articulate a product vision that supports outcomes, value and prioritization of work + Solid understanding of the Lean/Agile mindset +… more
- Cognizant (St. Paul, MN)
- …satisfaction in all interactions. + Have a basic understanding of healthcare call center operations which is advantageous. + Be adaptable to changing processes and ... technologies in a dynamic work environment. **QUALIFICATIONS:** High school diploma GED Certificate or equivalency. Associate or bachelor's degree in healthcare management preferred. Minimum of two years' experience in customer service including six months in… more
- Kyndryl (St. Paul, MN)
- …and strategic goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Customs and Border Protection (Duluth, MN)
- …pages 41-43). If you have questions regarding your retirement coverage provisions, contact the CBP Retirement Operations Center at ###. Mandatory Prerequisite ... (GS-13, Step 10). As a second-line Supervisory Border Patrol Agent (Assistant Patrol Agent in Charge) you...and sound law enforcement procedures; and develop and maintain contact with a network of informants. Secondary Law Enforcement… more
- Customs and Border Protection (Duluth, MN)
- …pages 41-43). If you have questions regarding your retirement coverage provisions, contact the CBP Retirement Operations Center at ###. Language Requirement: ... (GS-13, Step 10). As a first-line Supervisory Border Patrol Agent , you will serve as a primary law enforcement...and sound law enforcement procedures; and develop and maintain contact with a network of informants. Qualifications You qualify… more
- Anywhere Real Estate (Minneapolis, MN)
- **National Affiliate Agent Recruiter** **Real Life. Real Connections.** **What you'll do:** You're a talent scout, energetically searching the real estate landscape ... zone. **Who you are:** + Phone friendly, enthusiastically reaching out to contact prospective agents throughout the day, getting their attention and igniting their… more
- Cayuse Holdings (St. Paul, MN)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using… more
- Essentia Health (Duluth, MN)
- …that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at ###. **Job Location:** Building B - St ... or customer service environment preferred. **Education Qualifications:** Guest Services Agent **Licensure/Certification Qualifications:** Certification/Licensure Requirements: + Basic Cardiac Life… more
- Under Armour, Inc. (St. Paul, MN)
- …Ensure Hours of Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards to drive meaningful ... the team and individual levels * Collaborate with the Contact Center Leadership and Training partners to...is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations… more
- Anywhere Real Estate (Minneapolis, MN)
- …in a fast-paced, high volume paperless environment. + People first approach- keeping the agent and consumer at the center of the transaction by anticipating ... to close, to create a seamless experience for the agent , consumer and all deal parties. You are part...to all parties. + Serve as the deal stakeholder's point-of- contact for agents and their clients through closing, which… more