- Travelers Insurance Company (St. Paul, MN)
- … working with financial linkage models and Bayesian models is a plus. + Familiarity with customer experience domain and survey data is a plus. **What is a Must ... complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our… more
- Coinbase (St. Paul, MN)
- …autonomy and accountability, we expect you to have the following skills: * * Customer Support Data Experience : *Familiarity with data elements and processes ... and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data...supporting successful Customer Support initiatives, including employee performance monitoring, workforce/staffing inputs,… more
- Coinbase (St. Paul, MN)
- …of Coinbase's Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service ... and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues...customer satisfaction levels and a better overall compliant experience for our customers. * *Role*- You will be… more
- Bristol Myers Squibb (Rochester, MN)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...building and maintaining strong credibility with key customers, office staff , and others in the customer influence… more
- Bristol Myers Squibb (St. Cloud, MN)
- …patients . To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx )...building and maintaining strong credibility with key customers, office staff , and others in the customer influence… more
- Concentrix (St. Paul, MN)
- …for our staff and our clients. Concentrix is a global leader in customer experience solutions and technology, improving business performance for some of the ... clients worldwide. Our vision is to be the greatest customer engagement services company in the world, rich in...sales hunter (B2B sales) and individual contributor. - Demonstrated experience in the CX tech and/or BPO… more
- Comcast (St. Paul, MN)
- …genetic information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Coaching; Problem Solving; Change Management; ... retail sales team in order to deliver a superior customer experience and achieve desired sales results....employee professional development. Collaborate with other store leaders and staff within and outside the functional team to create… more
- Carrington (St. Paul, MN)
- …dialer management in a blended call environment. + One to three (1-3) years of experience with SQL preferred + Programming ( CX ) preferred or 2-3 years in other ... for advanced or difficult dialer system issues, assist other dialer operations' staff in troubleshooting and resolving complex issues. + Remain highly organized in… more
- Coinbase (St. Paul, MN)
- …product execution by creating leverage for Product Groups. The team strives to staff the highest and most critical company priorities across Coinbase. You will ... patterns and is able to sustain Critical User Journey performance in alignment with customer demand. *What you'll be doing (ie. job duties):* * Drive the strategy… more
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