- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Kelly Services (Rochester, MN)
- ** Quality Assurance Supervisor-Rochester, MN** Kelly Science & Clinical is seeking a Quality Assurance Supervisor for one of our clients, a ... Rochester, MN. The overall responsibility of this role is to oversee the Quality Assurance (QA) team, manage day-to-day operations, support quality -related… more
- Cardinal Health (St. Paul, MN)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Fairview Health Services (Minneapolis, MN)
- …partners with key stakeholders to drive patient and family education, medication safety, quality assurance , customer service , process improvement and ... participating in department clinical meetings and activities. + Participate in regulatory, quality assurance and process improvement activities as required. +… more
- Fairview Health Services (Minneapolis, MN)
- …partners with key stakeholders to drive patient and family education, medication safety, quality assurance , customer service , process improvement and ... participating in department clinical meetings and activities. + Participate in regulatory, quality assurance and process improvement activities as required. +… more
- Fairview Health Services (Edina, MN)
- …partners with key stakeholders to drive patient and family education, medication safety, quality assurance , customer service , process improvement and ... participating in department clinical meetings and activities. + Participate in regulatory, quality assurance and process improvement activities as required. +… more
- State of Minnesota (St. Paul, MN)
- …hourly; $77,402 - $127,660 / annually + **Job Class Option** : Info Tech Quality Assurance + **Classified Status** : Classified + **Bargaining Unit/Union** : 214 ... professional knowledge and skills in information systems software testing, quality assurance and quality control...that facilitate a mutual understanding on both parties. + Customer service skills that include active listening,… more
- Tennant Company (Eden Prairie, MN)
- Customer Service Supervisor - Contact Center...resources needed to succeed. + Monitor and audit for quality assurance , order accuracy, and customer ... globe, your journey at Tennant can take you places you never expected. The Customer Service Supervisor leads a team of Customer Service Representatives… more
- Lauridsen Group Inc. (Melrose, MN)
- …to provide information to customers and departments as required. Work with Corporate Quality Assurance to ensure all raw materials and finished products conform ... developed. + Become proficient in the LIMS system of Quality Assurance . + Assist in the selection...communicate effectively and tactfully with plant personnel, sales staff, customer service and other internal and external… more