- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …than one discipline, such as application support, database administration , software quality assurance/quality control, software engineering, network ... telecommunications, and infrastructure operations of administration , analysis, engineering and design. + _responsible for planning,...technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service ... Desk (NSD) Tier 1 team and personnel on other...management, outage communications, and service requests procedures and utilize ServiceNow . + Develop Knowledge Based Articles (KBA) and educate… more