- Humana (Jackson, MS)
- …without limitations or assistance. + **MUST** **HAVE 1 OR MORE YEARS OF RECENT** ** CALL CENTER ** **EXPERIENCE (inbound or outbound)** + **2 years of customer ... caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written… more
- Conduent (MS)
- …on a timely basis and placing medications orders in a high-volume inbound call center .** **Responsibilities:** **Answer high-volume inbound customer calls for a ... where individuality is noticed and valued every day. **Remote Bilingual Healthcare Customer Service Representative ** **Must be...of the questions you may receive as a healthcare call center associate are the following:** **Can… more
- Cognizant (Jackson, MS)
- …wide variety of industries. The ** Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success ... School Diploma or equivalent is required + Must be Bilingual in Spanish/English + At least 2 years of...least 2 years of Customer Service experience + Previous call center experience is preferred but not… more
- Mass Markets (MS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... outbound contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research… more
- Molina Healthcare (Biloxi, MS)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- ASM Research, An Accenture Federal Services Company (Jackson, MS)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
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