- BJC HealthCare (St. Louis, MO)
- …and relevant work experience) Additional Information About the Role BJC is hiring for an Call Center / Interpreter . This is an oniste position. We are looking ... for call center experience. Epic is preferred. Overview...duties: answering the telephones; scheduling interpreters for patient appointments; interpreter deployment; triaging of Limited English Proficient patients calling… more
- BJC HealthCare (St. Louis, MO)
- …relevant work experience) **Additional Information About the Role** BJC is hiring for an Call Center / Interpreter . This is an oniste position. We are looking ... for call center experience. Epic is preferred. **Overview**...duties: answering the telephones; scheduling interpreters for patient appointments; interpreter deployment; triaging of Limited English Proficient patients calling… more
- CenterWell (Jefferson City, MO)
- …**Preferred Qualifications** + Bachelor's Degree + 2+ years of experience in a call center , patient experience, or customer service role + Telephonic Sales, ... and help us put health first** The Care Delivery Call Quality Professional works within the PCO Growth and...company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary… more
- CenterWell (Gladstone, MO)
- …Participate in on- call rotation and support growth initiatives at your center . + Ensure compliance with all licensing and accreditation requirements. **Use your ... growth are prioritized. + **Work-Life Balance** : Enjoy generous PTO, minimal call responsibilities, and CME time. **Your Role & Responsibilities** + Provide… more
- Humana (Jefferson City, MO)
- …members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at ... as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + **Experience with… more
- Humana (Jefferson City, MO)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting...age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our… more
- CenterWell (Jefferson City, MO)
- …experiences **Preferred Qualifications** + Previous work from home experience + Previous call center or patient outreach experience + Bilingual English/Spanish ... health first** This team would support mass moves, provider departures, center consolidations / relocations, mergers and acquisitions and health plan terminations.… more
- UNUM (Jefferson City, MO)
- …in individual metrics (ie accuracy, post-interaction surveys, average handle time, after call work, schedule adherence, etc.) that are in line with pre-set ... expectations and drive results for the Customer Contact Center . **Principal Duties and Responsibilities** + Be the customers' first line of sight (advisor) by being… more
- CenterWell (Jefferson City, MO)
- …Excel. **Additional Information** + Normal Hours of Operation: M-F / 8a-5p (ET) + On- Call Expectation: Yes, rotating on- call shift. + Branch Size: 600+ Census ... CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary care, one of… more
- Humana (Jefferson City, MO)
- …care with available plan benefits and/or appropriate community resources in a telephonic, call center , work from home environment. This role does not carry ... to address member needs. The Support SSs daily job duties include making outbound call attempts to members with social determinants of health (SDOH) needs to assess… more
