- Kelly Services (Clayton, MO)
- **Job Title:** Contact Center Customer Service Inbound/Outbound II ( Customer Service Rep II) **Job Status:** Full-Time | 3 Positions Available ... with filing processes and regulatory submissions + Previous contact center or customer service experience **Schedule** + Standard Hours: 8:00 AM -… more
- Concentrix (Jefferson City, MO)
- …help accelerate your customers' transformation journey-especially in modernizing customer service operations with D365 Contact Center . **Qualifications** ... and partners by leveraging Microsoft Business Applications and D365 Contact Center implementation expertise to enable defined Customer Success Plan outcomes.… more
- Kyndryl (Jefferson City, MO)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Navient (Jefferson City, MO)
- …**The Contact Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee ... including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** -...the configuration and customization of contact center software to align with business… more
- Mass Markets (MO)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... solutions to simple requests. You will apply the latest customer service techniques and learn our account...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (MO)
- …as a trusted partner in the industry. Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to ... older + High school Diploma/GED + Previous experience in customer service or a call center...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Mass Markets (MO)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... a trusted partner in the industry. This position supports customer service , technical support, and customer...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Clarios (St. Joseph, MO)
- …institution, is required. Associate or bachelor's degree preferred. + Minimum 2+ years customer service experience in a manufacturing environment is required + ... including, but not limited to: order processing, credits, and customer concerns. + Maintains direct contact with...attention to detail. + Ability to consistently deliver excellent customer service to both external and internal… more
- Citigroup (O'Fallon, MO)
- …thorough risk assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical ... + Consistently achieve individual and team performance targets + Contact card members to verify charges and recent activity...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- …+ Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service . + Demonstrates exceptional understanding of military culture ... Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates expertise in handling and… more
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