- US Bank (St. Louis, MO)
- …our communities, and each other. **Job Description** Monitors and evaluates the quality of work as measured against timeliness, accuracy and productivity standards. ... Documents quality issues, performance measures and quality improvements for management review. Provides information to assist in giving feedback to employees and… more
- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- …WFM Developer will collaborate with the workstream leads to build the Quality Management, Workforce Management and Reporting systems per the defined designs. ... Additionally, the developer will manage code and component testing, participate in progress stand-up meetings and provide input on build methodology expertise. + Coordinates with content developers and graphics designers to ensure that needs are technically… more
- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure… more
- Mastercard (O'Fallon, MO)
- …governments realize their greatest potential._ **Title and Summary** Senior Analyst , Financial Planning and Analysis Overview Mastercard's Global Business Solutions ... Center (GBSC) is dedicated to helping the organization transform...stakeholders, the GBSC is seeking to hire a Senior Analyst , Financial Planning and Analysis based in O'Fallon, MO.… more
- Evolent (Jefferson City, MO)
- …for the mission. Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with excellent communication and ... various departments within Evolent. This person will provide high quality operational, technical, and systems support to preserve customer...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more
- Zoom (Jefferson City, MO)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... and schedules. About the Team The Tax Technology Senior Analyst will play a critical role in supporting the...for use in reporting. + Responsible for maintaining data quality and consistency with internal partners through effective reconciliation… more