- PennyMac (St. Louis, MO)
- …homeownership through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor ... provide oversight and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager will : + Lead a team of … more
- PennyMac (St. Louis, MO)
- … experience + 7+ years of Mortgage experience required + Management experience in a Call Center Environment + Ability to work with call monitoring ... journey. A Typical Day The Assistant Vice President Customer Experience will lead multiple teams and... will : + Directly supervise employees in a call center environment providing support to the mortgage… more
- Commerce Bank (Kansas City, MO)
- …Bank Mortgage sales channels and Retail branches by improving the customer experience , conversion on branch referrals, and communication with the sales ... sales channels and Retail branches by improving the customer experience , conversion on branch referrals, and...and delegate all uncovered lead opportunities to the appropriate Mortgage Banker per customer preference + Manage… more
- City National Bank (Jefferson City, MO)
- …NEED TO SUCCEED? *Required Qualifications** * Bachelor's Degree or equivalent * 10 years of mortgage or banking experience * 10 years of mortgage servicing ... in a senior capacity * 5 years of Call center experience or of experience...excel, word, power point and Adobe *Additional Qualifications* * Experience with Black Knight Mortgage Servicing Package… more
- Mass Markets (MO)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and ... of a globally expanding, industry-leading organization. This position supports customer service for mortgage customers. This role...country to resolve support issues and ensure a best-in-class customer experience . You will need to be… more
- PNC (St. Louis, MO)
- …Customer Solutions, Documentations, Innovation, Mortgages, Sales **Competencies** Customer Experience Management., Effective Communications, Financial ... serve. We are all united in delivering the best experience for our customers. We work together each day...+ Collaborates with internal and external stakeholders to complete mortgage transactions. + Collects and analyzes customer … more
- PennyMac (St. Louis, MO)
- …of homeownership through the complete mortgage journey. A Typical Day The Customer Experience Specialist is an entry level customer service role, ... within the Mortgage Fulfillment Division (MFD). The Customer Experience Specialist will : + Operate... call center environment is required. If no mortgage experience , 2+ years of direct … more
- PennyMac (St. Louis, MO)
- …of 24 months of mortgage processing experience preferably with direct customer contact in a call center environment is required + Bilingual Spanish is ... the complete mortgage journey. A Typical Day The Customer Experience Specialist is a skilled customer service role, operating in a call center… more
- SolomonEdwards (Jefferson City, MO)
- …visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate ... MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success...values. Qualifications: - Mortgage and/or financial services call center experience is a plus. -… more
- US Bank (St. Louis, MO)
- …- Associates Degree, Bachelor's Degree, or some college experience a plus - Previous customer service or call center experience is a plus - Leadership ... and utilize your skills to provide a consistent, exceptional customer service experience . **You must be located...customer service to clients seeking support with their mortgage and other banking products. You will work in… more