- PennyMac (St. Louis, MO)
- …aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer Experience Manager will supervise and monitor Customer ... , you will provide oversight and coaching of staff to achieve department goals. The Customer Experience Manager will : + Lead a team of Customer … more
- The Hertz Corporation (Jefferson City, MO)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Nelnet (Jefferson City, MO)
- …where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support, customer success, or client-facing technical roles** **3+ years of hands-on… more
- Michaels (Des Peres, MO)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - ST.L-DES PERES, MO Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Acxiom (Jefferson City, MO)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Papa John's International (Webster Groves, MO)
- …to solve problems with effective solutions Strong leadership, motivational, and people skills Proven customer service experience as a manager Ability to work ... volume and/or high complexity restaurants and reports to the restaurant General Manager . Duties and Responsibilities: Provide quality products to our customers by… more
- World Wide Technology (St. Louis, MO)
- …meet customer needs and advance our AI strategy. The Product Manager balances customer requirements, market trends, and business objectives to prioritize ... + Experience in AI, SaaS, or digital platforms preferred + Experience in customer engagement, solution design, or technology delivery + 1-2 years in a… more
- Fujifilm (Jefferson City, MO)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Amazon (Kansas City, MO)
- …and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...Work with a manager to maintain the physical safety and quality standards… more
- Wolters Kluwer (Clayton, MO)
- …trusted advisor, escalation point, and mentor-driving continuous improvement in customer experience , internal processes, and cross-functional collaboration. Your ... **Senior Customer Service Technical Specialist (Account Manager -CSAM)...or related field (Master's preferred). + 7+ years of experience in enterprise technical support, customer success,… more