- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Jefferson City, MO)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Prime Therapeutics (Jefferson City, MO)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- Pearl Interactive Network (Jefferson City, MO)
- …(CSRs). This role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to ... **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst** to help monitor, evaluate,...calls and other types of work to evaluate the quality of customer service , accuracy… more
- Catalent Pharma Solutions (Kansas City, MO)
- ** Quality Assurance Specialist** **Position Summary** Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission ... and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting...Pharma Solutions in Kansas City, MO is hiring a Quality Assurance Specialist. The Quality … more
- Mass Markets (MO)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... ensuring the highest level of service quality within our call center operations....for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To… more
- Ensign-Bickford Aerospace and Defense (Aurora, MO)
- …(http://afbinternational.com/about/) to learn more. Job Description Position Overview: We are seeking a Quality Assurance Manager to oversee all Quality and ... initiatives to enhance quality and performance. Key Responsibilities: + Provide regional Quality Assurance support and leadership as a key member of the… more
- TTEC (Jefferson City, MO)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Deloitte (St. Louis, MO)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Dairy Farmers of America (Springfield, MO)
- **Job Description** Provide leadership and oversight of quality assurance and food safety activities for multiple plant locations. Demonstrate thought ... Management** + Manage the food safety systems and quality assurance programs for the Retort Solutions'...Provide direction and support to Corporate Sanitation efforts. Ensure Quality Managers review plant service reports and… more
Recent Jobs
-
Director, Human Factors Engineering and Human-Centered Design Specialist
- Gilead Sciences, Inc. (Foster City, CA)