• Lead , WFM Reporting…

    CenterWell (Jefferson City, MO)
    …on problems of diverse scope and complexity ranging from moderate to substantial. The Senior Lead of WFM Reporting is responsible for the data architecture ... and help us put health first** The Data and Reporting Lead generates ad hoc reports and...Team Leadership: Manage, mentor, and develop a team of WFM Reporting Analysts. Set coding standards, conduct… more
    CenterWell (01/08/26)
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  • Senior Analyst - UKG WFM Pro

    World Wide Technology (St. Louis, MO)
    …the subject matter expert for UKG Workforce Central (WFC) and Workforce Management ( WFM ) systems. + Lead requirement gathering sessions and translate business ... programs, projects, and initiatives in mind. Analysts within our organization often lead efforts from kickoff to delivery by coordinating stakeholder meetings to… more
    World Wide Technology (12/09/25)
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  • Director of Workforce Management and Capacity…

    Datavant (Jefferson City, MO)
    …changes, financial targets and personnel types for all retrieval methods. + Lead long-range forecasting development that leverages predictive analytics , advanced ... will provide strategic leadership and long-term planning for all Payer WFM programs supporting multi-site, multi-channel and Global contact center operations. This… more
    Datavant (01/06/26)
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  • Senior Director Workforce Planning - Evernorth…

    The Cigna Group (St. Louis, MO)
    …partnership in delivering to our most critical stakeholders. **Key Responsibilities:** + Lead the transformation of the WFM organization by developing and ... is a key leadership role focused on transforming our Workforce Management ( WFM ) organization. This leader will rebuild tools, processes, and technology to enable… more
    The Cigna Group (12/18/25)
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  • Business Analyst

    MLC (St. Louis, MO)
    …Manager to ensure strategic alignment. Collaborate with the Data Strategy Manager on reporting and analytics needs. Work closely with the Enterprise Systems ... business requirements, functional specifications, and process flows. Collaborate with the Lead Business Analyst to ensure alignment with broader IT strategy and… more
    MLC (12/10/25)
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  • Manager, Vendor & Workforce Management (Utility…

    Liberty Utilities (Joplin, MO)
    …through effective vendor governance, forecasting, staffing optimization, and operational analytics . The position drives the balance between customer experience, ... (ASA, FCR, CSAT, Quality, Safety, and Cost per Contact). + Lead structured governance routines (weekly operational reviews, monthly business reviews, quarterly… more
    Liberty Utilities (12/09/25)
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