- TEKsystems (St. Louis, MO)
- Description The Mortgage Customer Experience Specialist I, supports Consumer Direct Lending. The individual acts as the primary consumer contact to guide a ... from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan...Provide exceptional customer service to all customers' mortgage loan inquiries/requests. Effectively manage a pipeline of up… more
- US Bank (St. Louis, MO)
- …Day One. **Job Description** Responsible for the timely and accurate completion of mortgage loan requests, acting as liaison between customers, mortgage loan ... originators and various third parties. Compiles, prepares and processes mortgage loan files from application through closing. Assures compliance with bank,… more
- PennyMac (St. Louis, MO)
- …of homeownership through the complete mortgage journey. A Typical Day The Customer Experience Specialist is an entry level customer service role, ... or across functions/channels within the Mortgage Fulfillment Division (MFD). The Customer Experience Specialist will : + Operate in a Call Center… more
- Citigroup (O'Fallon, MO)
- …researches all channels Originations ledger outages and resolves or escalates customer and/or financial impacting outages. This could include interacting with ... needed and route to correct team. The Ops Support Specialist 5 is an entry-level position responsible for providing...manage these inboxes, must be familiar with the first mortgage escrow and property tax process, mortgage … more
- TEKsystems (St. Louis, MO)
- As a Customer Experience Specialist , you'll be the primary point of contact for consumers after their initial conversation with a licensed loan officer. You'll ... to closing. What You'll Do + Serve as a customer success advocate in a fast-paced call center environment....calls and texts, providing timely and professional support for mortgage loan inquiries. + Manage a pipeline of up… more
- PennyMac (St. Louis, MO)
- …through the complete mortgage journey. A Typical Day The Home Loan Specialist III is a skilled role supporting various Channels within the Mortgage ... key contributor to facilitate efficient and effective processes that support business and customer service objectives. The Home Loan Specialist will : + Perform… more
- SolomonEdwards (Jefferson City, MO)
- …visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a ... - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or...with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a… more
- Carrington (Jefferson City, MO)
- …and work remote from home!** The Claims Recovery & Loss Analysis Specialist is responsible for performing financial reconciliation on all liquidated loans. Identify ... additional recovery opportunities to mitigate losses for both Carrington Mortgage Services and its clients. Research incurred losses on liquidated loans, determining… more
- Carrington (Jefferson City, MO)
- …team and work remote from home!** The Sr Claims &Recovery Analysis Loss Specialist is responsible for ensuring the proper incurred losses were identified and the ... of all loan advances once the GSE or Government Mortgage Insured "expense" claim has been paid. + Confirm...during the Quality Review Process, communicating findings to Loss Specialist for remediation. Ensure Loss Specialist provides… more
- PennyMac (St. Louis, MO)
- …of homeownership through the complete mortgage journey. A Typical Day The Customer Experience Specialist is a skilled customer service role, operating ... or across functions/channels within the Mortgage Fulfillment Division (MFD). The Customer Experience Specialist will : + Operate in a call center… more