• Service Management Analyst

    Children's Mercy Kansas City (Kansas City, MO)
    …we can improve the lives of children beyond the walls of our hospital. Overview The Service Management Analyst supports IT Service Management (ITSM) ... Incident, Major Incident, or Knowledge Management . The Service Management Analyst supports assigned...new functionality or processes impacting the Service Management platform: * Support projects impacting the ServiceNow more
    Children's Mercy Kansas City (05/19/25)
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  • Service Management Analyst

    Children's Mercy Kansas City (Kansas City, MO)
    …we can improve the lives of children beyond the walls of our hospital. Overview The Service Management Analyst supports IT Service Management (ITSM) ... Incident, Major Incident, or Knowledge Management . The Service Management Analyst supports assigned...180 days + ITIL Foundation Required 180 Days + ServiceNow Certified System Administrator Preferred 1 Year Benefits at… more
    Children's Mercy Kansas City (05/20/25)
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  • Sr Analyst ,Prod Serv/Suppt (Major Incident…

    CVS Health (Jefferson City, MO)
    …diagnostics, troubleshooting and problem solving. + Experience with ticketing systems (eg ServiceNow , Jira Service Management ) is strongly preferred + ... and every day. **Company:** Oak Street Health **Title:** Sr Analyst ,Prod Serv/Suppt **Location:** Remote **Role Description:** As a Sr...and Change management related process improvements, report service management metrics, and serve as a… more
    CVS Health (05/22/25)
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  • Help Desk Analyst - Tier 1.5

    ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
    …continue their critical operations. To do well in this role, familiarity with IT Service Management (ITSM) principles and a strong foundation in SAP ERP systems ... include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform....Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job Specific Skills**… more
    ASM Research, An Accenture Federal Services Company (04/22/25)
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  • Critical Response Analyst

    GovCIO (Jefferson City, MO)
    **Overview** GovCIO is currently hiring for Critical Response Systems Analyst to support our client's contract needs. The candidate will be responsible for ... delivering and supporting large-scale system, application, and service monitoring solutions. This position involves the deployment and support of the tools the… more
    GovCIO (04/22/25)
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  • Configuration Analyst

    Huntington Ingalls Industries (St. Louis, MO)
    …https://vimeo.com/732533072 Job Description HII Mission Technologies is seeking to hire a Configuration Management Analyst to join our team! This role can sit in ... experience with the ServiceNow platform * 3+ years working in configuration management and maintaining a CMDB * Working knowledge of the Common Service more
    Huntington Ingalls Industries (05/16/25)
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