- Centene Corporation (Jefferson City, MO)
- …policies, procedures, guidelines, and common practices + Optimizes the use of real - time monitoring tools and workforce management techniques to improve ... home anywhere in the United States** **Position Purpose:** Performs real - time analytics to monitor contact center call...to performance activities multiple times per day to senior workforce management + Acts as primary point… more
- Mass Markets (MO)
- …for a proactive and detail-oriented Real - Time Analyst to join our workforce management team. This role is crucial in ensuring optimal staffing levels and ... operational efficiency. + Implement industry best practices for real - time monitoring and workforce management . CANDIDATE QUALIFICATIONS WONDER IF YOU ARE… more
- Cardinal Health (Jefferson City, MO)
- …planning, scheduling, forecasting, and Paid Time Off planning utilizing Amazon Connect Workforce Management (WFM) + Real time monitoring of ... Experience with Amazon Connect Integrated Voice Response (IVR) and Workforce Management (WFM) preferred + Experience with...well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) +… more
- Enterprise Mobility (St. Louis, MO)
- …Services Division for Enterprise Mobility currently has an exciting opportunity** **for Workforce Management Analyst!** **ABOUT THE ROLE** The Workforce ... business strategies, interprets and develops staffing plans, and analyzes and applies workforce management concepts to ensure adequate scheduling of resources… more
- Elevance Health (St. Louis, MO)
- …companies, payers and providers, and government and academic organizations to provide real -world evidence in support of a wide variety of healthcare decisions. ... is looking to hire a Sales Director to spearhead sales strategies for our Real -world Data Products. In this role, you'll drive growth with life sciences companies by… more
- Pearson (Jefferson City, MO)
- …oversees a team of Workforce Analysts and is accountable for forecasting, real - time workforce execution, scenario modelling, and WFM technology. The ... of WFM Tools** : Drive optimization and governance of workforce management tools (eg, Calabrio, Workday), ensuring...based on analysis + Must have excellent organizational and time management skills + Ability and willingness… more
- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- …experience using Alvaria (formerly Aspect) or similar system for workforce management software for contract volume forecasting, time off management , ... schedule re-optimization, schedule adherence tracking and real time queue management + Knowledge of administrative and clerical procedures and systems such… more
- Heritage Environmental Services, LLC (Kansas City, MO)
- KCMO, MO, USA | Hourly | Part Time Exciting Opportunity to Join Our Legacy of Environmental Leadership! About Us: At Arcwood Environmental, we are more than just a ... company; we are pioneers in industrial waste management , committed to creating a cleaner, safer world. Since...Work: Be part of a team that makes a real difference. Our comprehensive services range from hazardous waste… more
- Liberty Utilities (Joplin, MO)
- …role involves working with distribution system data, ensuring the ADMS reflects real - time conditions, asset statuses, and operational changes. ADMS System ... management . This role requires expertise in power distribution, system operations, and real - time monitoring, with a focus on maintaining an efficient and… more
- Pearl Interactive Network (Jefferson City, MO)
- …email, social media) through effective forecasting and scheduling. + Utilize workforce management tools to monitor real - time staffing and make necessary ... is responsible for overseeing daily contact center functions, ensuring optimal workforce management , maintaining quality assurance standards, and leveraging… more
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