- Providence (Missoula, MT)
- …The Communication Specialist is at the core of the Answering Service Center and performs services for these multiple hospitals, clinics and physician groups ... office messages are expedited according to the emergent nature of the call . -Coordinate critical communications equipment repair for St. Patrick Hospital providers… more
- Cardinal Health (Helena, MT)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- St. Peters Health (Helena, MT)
- …daily cash drawer reconciliation. Post and deposits client billing payments from other departments. + Reports trending call issues to the QA Coordinator. ... + Collect appropriate deposit, deductible and/or co-insurance amounts from patient/guarantor at pre-admit, admit, in house or at discharge. + Complete insured and uninsured patient estimates upon request. + Evaluate guarantor financial status, previous account… more
- CAI (Helena, MT)
- …of issues, including claims and continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties + ... Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...service preferred + Experience in a healthcare customer service call center setting + Strong communication skills,… more
- Cognizant (Helena, MT)
- …in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... a wide variety of industries. The **Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success… more
- Highmark Health (Helena, MT)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- R1 RCM (Missoula, MT)
- **Location: LifePoint Community Medical Center ** **Shift:** **PRN- part time, work as needed. Open availability required for as needed shifts including overnight, ... holiday, and weekend availability. Hours will include a rotating on- call schedule. PRN associates will be cross-trained in multiple departments as needed** R1 is the… more
- Sharecare (Helena, MT)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Highmark Health (Helena, MT)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- Providence (Missoula, MT)
- …may be available for this role, such as shift differentials, standby/on- call , overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers ... Providence St. Patrick Hospital in Missoula and Providence St. Joseph Medical Center , a critical access hospital in Polson. Our not-for-profit network of services… more