- CVS Health (New York, NY)
- …And we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for monitoring ... with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role...**Proactive Insights:** - Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify… more
- CVS Health (New York, NY)
- …we do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for leading the team ... of the entire Digital organization and IT. The Senior Manager must be an avid researcher, be intellectually curious,...Digital Product Ownership/ Management with the Voice of the Customer / Customer Experience Management… more
- Nutanix (New York, NY)
- …Heart.** **The Opportunity** Are you a strategic leader with a passion for enhancing customer experience and a proven track record in building successful teams? ... excited to join a dynamic team at Nutanix that is dedicated to transforming customer experience under the guidance of experienced leadership and with the… more
- Amazon (New York, NY)
- …impact business performance. You will develop studies that drive process efficiency, customer experience , and innovative technology. You will partner with ... Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team....trends through clear and concise writing. About the team Customer Experience and Business Trends (CXBT) is… more
- Michaels (Forest Hills, NY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - QUEENS-FOREST HILLS, NY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Cisco (New York, NY)
- …preferred work location for this role is New York, New York. Meet the Team As a Customer Experience Manager , you will play a pivotal role in driving the ... needs are met and that they receive a high-quality customer experience . * Accountable for financials including...full use of our technologies. * Build E2E Customer plan aligning Delivery, Partner, Architecture, and Customer… more
- Amazon (New York, NY)
- … Manager II, Operations Integration. Be at the heart of how CXO ( Customer Experience Operations) evolves across 540+ locations . In this high-impact role, ... Description OPPORTUNITY TO DRIVE CHANGE: PROGRAM MANAGER , OPERATIONS INTEGRATION Join Us as a Program...processes What You'll Need : * 3+ years of experience in program or project management * 2+ years… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …Success Manager to join our team. Advantage Customer Success Manager builds strong client relationships to promote full product adoption, increasing ... a positive experience and success with our products and services. Customer Success Manager works with clients to understand their business priorities… more
- American Airlines (Newark, NJ)
- …job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. + Responsible for ensuring a high performing operation by ... creating a safe, reliable operation while delivering an elevated customer experience . **What you'll do** + Drives...working environment + Ability to actively listen - giving full attention to what other people are saying, taking… more
- Amazon (New York, NY)
- …trust throughout every stage of the shopping experience . We are looking for a Sr. Customer Research Manager to join our growing team! As the Sr. Customer ... that will inform business decisions aimed at improving the customer experience - Dive deep into both...strategic planning A day in the life The Senior Customer Research Manager uses their endless curiosity… more