- Mastercard (New York, NY)
- …services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Customer Success Team Lead The CS Team ... Lead will assume responsibilities of a Senior Customer Success Manager, with additional managerial responsibilities...with customers and internal colleagues Managing our multicultural, multilingual Customer Success Team in the… more
- S&P Global (New York, NY)
- …strategic and people-focused **Manager, Customer Success Management - Americas** to lead a high-performing team of 8-10 Customer Success Managers ... with client engagement, strategic planning, and cross-functional collaboration. **The Team :** Customer Success Management is...**Drive Customer Success Outcomes** + Lead and manage a team of 8-10… more
- JPMorgan Chase (Jersey City, NJ)
- …initiatives with a focus on strategic execution and high-quality delivery. + Drive customer success through analysis of work efforts and risk management. + ... and presentations for strategic decision-making. + Strong background in driving customer success through innovative solutions and risk management strategies.… more
- ADP (New York, NY)
- …in this role, you will leverage your process and data-oriented mindset and passion for customer success to build out new processes and procedures that make our ... **ADP is hiring a Lead Client Success Operations Manager.** In...or equivalent in education and experience + Passion for customer success and designing processes that scale… more
- Amazon (New York, NY)
- Description The Senior Manager of Customer Success is responsible for leading a team of technical and non-technical professionals focused on driving ... including public sector. Key job responsibilities - Oversee a team of customer success managers,...customer projects, ensuring alignment on requirements, timelines, and success metrics. - Lead the end-to-end pre… more
- Amazon (New York, NY)
- …rearchitecting critical processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of ... partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an… more
- Forrester (Norwalk, CT)
- …to becoming customer obsessed. The vision, thought leadership, and customer success expertise will focus our global team on a clear destination that the ... and the path to achieve it. + Manage a team of highly motivated, customer -focused leaders to...+ Lead as an ambassador for the customer success function and regularly promote the… more
- Mount Sinai Health System (New York, NY)
- …York, NY 10017 We're looking for a seasoned and strategic **Senior Customer Success Manager** to join our high-performing team leading the way in digital ... healthcare settings. + Experience managing or mentoring junior customer success managers, supporting their growth, and driving team -wide process… more
- Mastercard (New York, NY)
- …and drive adoption and growth. Role & Responsibilities Lead a global customer success team focused on client satisfaction, retention, adoption, and ... Yield by Mastercard is seeking a Vice President of Customer Success to lead and...long-term partners. You'll be responsible for fostering a high-performing team culture, delivering world-class client experience, and driving measurable… more
- Mastercard (New York, NY)
- …value. As we scale these solutions, we are seeking a Vice President of Customer Success - Loyalty to build and lead our global Customer Success ... Loyalty Overview Mastercard's Consumer Acquisition & Engagement (CA&E) team partners with leading banks and merchants to enhance...for loyalty innovation. Role & Responsibilities Design, build, and lead a global Customer Success … more