- City of New York (New York, NY)
- … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone… more
- TEKsystems (New York, NY)
- Description One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise ... applications. In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: *… more
- City of New York (New York, NY)
- …York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists ... Responsibilities include but are not limited to: - Perform high- level triage of computer and applications related problems to...application related issues. - Perform in a high-volume IT Help Desk call center, with a high… more
- City of New York (New York, NY)
- …of the Service Desk unit. RESEARCH PROJECTS COOR(MA)-MGR - 0527A Qualifications 1 . Do you have a baccalaureate degree from an accredited college or university? ... be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. The… more
- City of New York (New York, NY)
- …update inventory of all equipment, software, and licenses. - Monitor and respond to IT help desk tickets in a timely and efficient manner. - Provide guidance and ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One ( 1 )...IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... IT technical support services, responding to incidents within Service Level Agreements. - Update ServiceNow system to reflect actions...researching the answers to questions in a customer service, help desk or public information capacity may… more
- Robert Half Technology (New York, NY)
- Description Profile - Roles and Responsibilities 1 . Ensuring all the calls are reported to ServiceDesk and are resolved as per the SLAs . 2. Audit Compliance: Making ... expired accounts in accordance with HR Requirements. 16. Ensuring that a high level of customer service and support is provided to all internal and external… more
- New York State Civil Service (New York, NY)
- …Coordinate telecom services for staff onboarding, offboarding, moves and changes with the Help Desk and Administrative Services* Liaise with third party vendors ... Agency Empire State Development, NYS Title Datacenter/Network Technician Tier 1 Occupational Category Other Professional Careers Salary Grade NS...with VMware 7.0 + and VMware VDI solutions, Some Help Desk functionality. Ability to work with… more
- New York State Civil Service (White Plains, NY)
- NY HELP No Agency Taxation & Finance, State Title Revenue Crimes Specialist 1 Occupational Category Enforcement or Protective Services Salary Grade 18 Bargaining ... organizational skills, tact, and diplomacy while performing with the highest level of integrity. . Apply knowledge of investigative principals and techniques… more
- City of New York (New York, NY)
- …Director for Agency Operations, the Director of User Support will manage a team of help desk staff who field inquiries from City employees and vendors on major ... the end users. - Participate in training and preparing Help Desk staff to support new systems...NY, NY ADM MANAGER-NON-MGRL FRM M1/M2 - 1002C Qualifications 1 . A baccalaureate degree from an accredited college and… more