- Sprinklr (New York, NY)
- …& documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk function + Act as an escalation point for unresolved issues, ... smooth running of live events (onsite and virtual) + Review and report IT Helpdesk ticketing system metrics to IT leadership, suggesting necessary changes or… more
- TEKsystems (New York, NY)
- …the upper west side, NYC Description Our client is looking for a Lead Systems Engineer with hands on experience with M365, Azure, networking/firewalls, and security ... certifications renewed and current. + Continuing education and knowledge upskilling. Lead /Managerial Responsibilities: + Trusted Thought Partner: Act as a trusted… more
- City of New York (New York, NY)
- …Reporting directly to the Chief Information Officer, the Executive Director will lead efforts to deliver exceptional, customer-focused IT services by developing ... and maintaining comprehensive operating procedures across Helpdesk and Application units. This role is responsible for supporting the continuous availability,… more
- Duolingo (New York, NY)
- …how our product is built. As Duolingo's Head of Security, you will lead a high-leverage organization spanning Platform Security, Compliance, and Corporate IT . ... for endpoint management/MDM, identity/SSO/MFA, fleet security, SaaS administration, and helpdesk + Modern application security leadership and mobile-app security… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... and ability to achieve results are valued. All managers lead teams and/or lines of service, assuming increasing levels...responsibility: - At least 3-5 years of experience as IT support specialist, system analyst, technical admin or an… more