• Tier 2 Service Desk…

    Insight Global (New York, NY)
    Job Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 ... team - this team is encompassed of a virtual Tier 1, a virtual Tier 2...Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1- 2 + years)… more
    Insight Global (07/27/25)
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  • Global Service Desk Manager

    International Rescue Committee (New York, NY)
    Requisition ID: req58954 Job Title: Global Service Desk Manager Sector: Information Technology Employment Category: Regular Employment Type: Full-Time Gross ... Arrangement: Hybrid Job Description Job Overview/Summary: In the Global Service Desk Manager role you will be...and adoption strategies across regional teams. Support + Provide Tier 2 and Tier 3… more
    International Rescue Committee (07/30/25)
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  • Help Desk Technician

    City of New York (New York, NY)
    …Ensure high levels of customer service quality and availability by working closely with Tier 2 , Tier 3 and Vendor support groups. - Make determination ... responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+...in an area related to duties described above; or 2 . Education and/or experience which is equivalent to "1"… more
    City of New York (07/03/25)
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  • Tier I Service Technician Analyst

    City of New York (New York, NY)
    …City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated ... Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I...years of satisfactory full-time experience related to information technology service management, process management, operations; 2 . A… more
    City of New York (05/14/25)
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  • Director of Network Operations

    City of New York (New York, NY)
    …process re-engineering, change management, program management, security administration, service desk , computer operations, telecommunications, and document ... - Collaboration: Collaborate with Application Development, Windows systems and accounts, Service Desk , bureau liaisons and stakeholders. - Performs other… more
    City of New York (07/12/25)
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  • Deputy Chief Information Officer - IT Operations

    City of New York (New York, NY)
    …process re-engineering, change management, program management, security administration, service desk , computer operations, telecommunications, and document ... only to current City of New York employees serving in a permanent Civil Service title of Computer Operations Manager or Computer Systems Manager; or, those who are… more
    City of New York (06/07/25)
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  • DMS Endpoint Protection / System Center…

    City of New York (New York, NY)
    Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the ... System Center Configuration Manager (SCCM) infrastructure, support its end users, provide Tier I-II and III support for DSS/HRA/DHS issues, and provide the… more
    City of New York (06/01/25)
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