- Coinbase (Lincoln, NE)
- …service and support to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is ... we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster… more
- Coinbase (Lincoln, NE)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team of ... focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its...are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills… more
- Capital One (Lincoln, NE)
- …- Eligible) This Senior Manager will serve as a critical leader on Concierge 's Strategy & Analytics team , specifically focused on driving deeper understanding ... both the existing Velocity Black business and Capital One Concierge , to drive customer outcomes and business...business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting… more
- UKG (Lincoln, NE)
- …through the Digital Concierge and enabling cross-functional decision-making across Customer Success , Product, Marketing, and Sales. This is a high-impact ... proactive, scalable engagement. Enable Cross-Functional Decision-Making Deliver insights to Customer Success , Product, Marketing, and Sales teams to… more
- SHI (Lincoln, NE)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But...Services & Software business. The Customer Success Manager will work closely with… more
- UKG (Lincoln, NE)
- …and knowledge systems. Translate signal findings into clear, data-backed insights for Customer Success , Marketing, Product, and Sales teams. Inform playbooks, ... actively inform playbooks, roadmap priorities, and strategic interventions across Customer Success , Marketing, Product, and Sales. Personalized Engagement:… more
- Capital One (Lincoln, NE)
- …roadmap for new launches and features. + Work alongside a passionate and collaborative team to create innovative new concierge experiences. **What we are looking ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. Velocity Black, a Capital One company,… more
- General Motors (Lincoln, NE)
- … Customer Care will be a differentiator for this candidate + Proven success in journey mapping, process improvement, and customer feedback programs. + Strong, ... **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy products… more
- CBRE (Omaha, NE)
- …concierge -quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology ... Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service Location(s) Omaha - Nebraska - United States of America **About… more
- SHI (Lincoln, NE)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as...a partner network that provides accountability for on-time, high customer satisfaction measures. + Direct resources towards effective client… more