- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Molina Healthcare (Lincoln, NE)
- …customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with ... for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects of client… more
- CVS Health (Omaha, NE)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Lincoln, NE)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (Lincoln, NE)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Omaha Children's Hospital (Omaha, NE)
- …including veterans and people with disabilities. **A Brief Overview** The CBO Quality Assurance Analyst provides assistance with ongoing education, training and ... charge entry, registration, billing, collection/follow-up, payments, refunds, denials, or handles customer service functions. Works to enhance and support… more
- Parker Hannifin Corporation (Kearney, NE)
- …last use, through innovative filtration solutions and outstanding customer service . Baldwin offers superb product quality , an extensive distribution network ... (PPAP), Advanced Product Quality Process (APQP), and document control. -Makes quality related customer and vendor visits and contacts as required. -Maintains… more
- Cash-Wa Distributing (Omaha, NE)
- Service Technician (Beverage & Chemical Maintenance & Installation) If you have great customer service and are good at fixing things, we want your resume! ... quality maintenance schedule within the territory, logging all activities for quality assurance purposes Knowledge, Skills, and Ability: + Need strong… more
- Bilfinger Industrial Services Inc. (Ithaca, NE)
- …providing guidance and recommendations to management in the review and implementation of Quality Assurance programs. Serve as an advocate for providing ... raised internally and externally. + Other duties as assigned. Quality Assurance : + Lead the organization in...manufacturing environment. + Strong problem resolution skills, along with customer service and team orientation skills. +… more