- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- PenFed Credit Union (Omaha, NE)
- …degree, a combination of experience and education with specialized focus in customer service , research, or quality assurance functions. + Minimum of two ... (2) years' experience performing customer service , research, or quality assurance functions required. + A minimum of two (2) years' experience with… more
- Humana (Lincoln, NE)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- General Dynamics Information Technology (Offutt AFB, NE)
- … to customers through the performance of a dedicated focus on quality assurance for customer service and information accuracy. This individual will ... Generate reports and metrics related to service desk performance, quality assurance findings, and customer satisfaction. + Participate in audits,… more
- Prime Therapeutics (Lincoln, NE)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- Mass Markets (NE)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... ensuring the highest level of service quality within our call center operations....for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To… more
- TTEC (Lincoln, NE)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Deloitte (Omaha, NE)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- PNC (Brock, NE)
- … Solutions, Design, Group Problem Solving, Manual Testing, Process Improvements, Quality Assurance (QA), Release Management, Selenium, Software Solutions, Test ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
- CVS Health (Grand Island, NE)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$28.50 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
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