• Call Quality Professional

    Humana (Concord, NH)
    …uniquely positioned to put those customers at the center of everything it does. Call Quality Professionals (CQP2) provide information that will assist in the ... Team (CST). Prior to supporting agents, CQP2 complete Medicare Certification, Call Quality Certification, and technology training (Mattersight, MARx, Genesys,… more
    Humana (10/23/25)
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  • Deputy Program Manager ( Call Center…

    GAP Solutions Inc (Concord, NH)
    …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate...contract personnel. + Assist in implementing and maintaining the Quality Control Plan (QCP) and performance metrics. + Monitor… more
    GAP Solutions Inc (10/09/25)
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  • Program Manager ( Call Center Operations)

    GAP Solutions Inc (Concord, NH)
    …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring...and other government stakeholders. + Develop, implement, and monitor Quality Control Plans (QCP) and performance metrics. + Coordinate… more
    GAP Solutions Inc (10/09/25)
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  • Jr. Customer Service Representative ( Call…

    GAP Solutions Inc (Concord, NH)
    …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... reports of criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web tips, recording information… more
    GAP Solutions Inc (10/09/25)
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  • Call Center Representative

    ManpowerGroup (Portsmouth, NH)
    …in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional , high quality work environment. It is the policy of ... **What's the Job?.** + **Engage with Customers:** Maintain a professional and friendly demeanor with each account, ensuring a...are a plus! **What's in it for You?** + ** Professional Environment:** Work in a courteous and professional… more
    ManpowerGroup (08/08/25)
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  • Call Center Representative

    ManpowerGroup (Salem, NH)
    …in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional , high quality work environment. It is the policy of ... M-F 8:30am-5:00pm or 11:30am-8:00pm. **What's the Job?** + Maintain a professional and customer-friendly manner with each account. + Handle outbound and… more
    ManpowerGroup (08/08/25)
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  • Customer Service Quality Policy Analyst I

    ASM Research, An Accenture Federal Services Company (Concord, NH)
    …training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards are being met with respect to timeliness and resolution. ... Responsible for the administration of the quality monitoring program and quality assurance...implementing test scripts for service rehearsal testing. + Maintains professional and technical knowledge in the field by reviewing… more
    ASM Research, An Accenture Federal Services Company (10/10/25)
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  • Quality Inspector - FEM1 (7am-3pm)

    Continental Tire the Americas, LLC (Rochester, NH)
    …surface defects, debris, shards and similar) or under orientation of a Lead, Quality Engineer or Manager. 2. Checking parts / process at beginning of shift, ... and end of shift to assure adherence/conformity based on the Quality Plan (Inspection Instructions, Work Instructions, SOPs, etc.). Conducts in-process sampling… more
    Continental Tire the Americas, LLC (10/10/25)
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  • Senior Strategy Advancement Professional

    Humana (Concord, NH)
    …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our ... Advancement team is searching for a Senior Strategy Advancement Professional focused on continuous improvement and optimization across omnichannel transformation… more
    Humana (10/11/25)
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  • Sales Support Professional 1, Southeast…

    Humana (Concord, NH)
    …of our caring community and help us put health first** The Sales Support Professional 1 provides timely and effective sales administrative support to assist with the ... acquisition or retention of customers. The Sales Support Professional 1 work assignments are often straightforward and of...updates ( Launch my Group (LMG) + Attend Implementation call + Partner with and provide support to brokers… more
    Humana (10/23/25)
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