- Coinbase (Trenton, NJ)
- …the business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an individual contributor, owning the strategy and ... to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on...hands-on experience driving support strategy. * Proven ability to lead cross-functional programs with product, CX , and… more
- JPMorgan Chase (Jersey City, NJ)
- …teams to deliver high-quality products that exceed customer expectations. As the CX Technologist Lead within the Commercialization team, you will execute ... As a Product Associate, CX Technologist in Merchant Services Commercialization, you are...cycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic… more
- Coinbase (Trenton, NJ)
- …and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success ... measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience,...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
- Coinbase (Trenton, NJ)
- …regulatory requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst, Compliance Operations within the CX Compliance team, ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
- PNC (Howell, NJ)
- …an opportunity to contribute to the company's success. As a Full Time Teller Lead within PNC's Retail Banking organization, you will be based in Howell, New Jersey ... position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales… more
- Coinbase (Trenton, NJ)
- …As the leader of the analytics engineering team, you're going to: * *Build and lead the team: *Hire, mentor, and grow a team of analytics engineers who will work ... closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling initiatives: *Architect our core data models. Provide… more
- Coinbase (Trenton, NJ)
- …managing large-scale, cross-functional product development efforts. Our mission is to lead complex, strategic initiatives to accelerate and improve product execution ... internal and external stakeholders (engineering, data science, product, compliance, legal, CX , etc.) to translate business requirements into actionable objectives *… more
- Coinbase (Trenton, NJ)
- …friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce ... globally. We are looking for an experienced data science leader to build and lead a team that will revolutionize how Coinbase delivers customer service. This role… more
- General Motors (Trenton, NJ)
- …corporate targets. You will work cross-functionally with our partners in CCA, CX , IT and other functions to accelerate the adoption of data-informed decision-making. ... and business solutions that drive customer lifetime value, optimize consumer experiences, and increase dealer profitability. As a leader...high ROI. Note that this role performs functions of program management but does not sit within a … more
- Sharecare (Trenton, NJ)
- …content + Balance client needs with Sharecare's goals while maintaining a positive consumer experience + Proactive management of client program performance to ... delivery of service across multiple platforms and products (including email, lead generation, digital display, digital video and integrated programs). By developing… more