- Interstate Waste Services, Inc. (Teaneck, NJ)
- …company while maintaining our small business family style culture. **Essential Job Summary:** The Call Center Workforce Analyst is a pivotal role ... required. + 2+ years of experience in a call center environment, with expertise in workforce management, ACD, IVR, and WFM systems. + 2-4 years of analytics… more
- New Jersey Resources (Wall, NJ)
- …is seeking a workload analyst to forecast monitor, and evaluate call center workload, staffing, and performance. Design, implement, and deliver standard ... systems required for accurate reporting and operations, including a suite of call center technology and enterprise information systems. Major Responsibilities: +… more
- Intermountain Health (Trenton, NJ)
- …Understand and develop business reporting needs for end-users. - Participate in on- call and command center responsibilities. - Develop and maintain comprehensive ... impact both clinical staff and patients directly. As an Application Systems Analyst , you'll be at the forefront of continued learning-developing deep expertise in… more
- Intermountain Health (Trenton, NJ)
- …and understands business reporting needs for end users * Participates in on- call and command center responsibilities * Develops and maintains comprehensive ... impact both clinical staff and patients directly. As an Application Systems Analyst , you'll be at the forefront of continued learning-developing deep expertise in… more
- Intermountain Health (Trenton, NJ)
- …and understands business reporting needs for end users * Participates in on- call and command center responsibilities * Develops and maintains comprehensive ... health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management). **_We… more
- American Water (Camden, NJ)
- …and/or project management * Deep understanding of integrated approach of customer service ( Call center , Web, Mobile, etc.) and other processes such as Finance ... to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on… more
- Intermountain Health (Trenton, NJ)
- …Develop and understands business reporting needs for end users * Participates in on- call and command center responsibilities, if applicable * Assists in ... health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management) **_We… more
- Subaru of America (Camden, NJ)
- …with actions that set an example for others to follow. That's what we call our Subaru Love Promise(R). Subaru is a globally renowned automobile manufacturer known ... and optimizes the performance of Subaru of America's (SOA's) contact center operations. Collects and interprets data, identifies trends, and provides actionable… more
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