• Call Center Workforce…

    Interstate Waste Services, Inc. (Teaneck, NJ)
    …or a related field required. + 2+ years of experience in a call center environment, with expertise in workforce management, ACD, IVR, and WFM systems. + 2-4 ... our small business family style culture. **Essential Job Summary:** TheCall Center Workforce Analystt is a pivotal role within a dynamic Customer Service… more
    Interstate Waste Services, Inc. (09/03/25)
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  • Senior Workforce Management Analyst…

    Prime Therapeutics (Trenton, NJ)
    …work experience in data or statistical analysis in a production, call center or pharmacy environment + Experience with Workforce planning software (IEX, ... and drives every decision we make. **Job Posting Title** Senior Workforce Management Analyst - Remote in California **Job Description** The Senior Workforce… more
    Prime Therapeutics (09/09/25)
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  • Sr. Analyst

    Verint Systems, Inc. (Trenton, NJ)
    …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the… more
    Verint Systems, Inc. (08/22/25)
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  • Epic Application Analyst

    Intermountain Health (Trenton, NJ)
    …Develop and understands business reporting needs for end users * Participates in on- call and command center responsibilities, if applicable * Assists in ... health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management) + The… more
    Intermountain Health (09/05/25)
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  • Business Support Services Manager

    Carrington (Cherry Hill, NJ)
    …for planning, forecasting, managing, monitoring, reporting, and resource management within Carrington's call center and dialer operations. Focus on the use of ... industry-specific computer software packages is preferred. + Working knowledge of call center technologies and processes including delinquency dialer routines,… more
    Carrington (08/20/25)
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