• Contact Center Agent

    Cognizant (Trenton, NJ)
    …satisfaction in all interactions. + Have a basic understanding of healthcare call center operations which is advantageous. + Be adaptable to changing processes and ... technologies in a dynamic work environment. **QUALIFICATIONS:** High school diploma GED Certificate or equivalency. Associate or bachelor's degree in healthcare management preferred. Minimum of two years' experience in customer service including six months in… more
    Cognizant (09/09/25)
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  • Director, Consult Partner - Contact…

    Kyndryl (Trenton, NJ)
    …and strategic goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
    Kyndryl (07/29/25)
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  • Retention Call Center Agent

    EchoStar (Roseland, NJ)
    …you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the ... application process, please contact ###@echostar.com. This contact information is for accommodation requests only; you may not use this contact information… more
    EchoStar (09/05/25)
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  • Service Desk Agent

    Cayuse Holdings (Trenton, NJ)
    **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using… more
    Cayuse Holdings (07/31/25)
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  • Customer Support Expert - Embedded Agent

    Acosta Group (Paramus, NJ)
    **Customer Support Expert - Embedded Agent -Paramus** Location**NJ - PARAMUS** **Be the Voice of Support! Drive customer satisfaction through proactive repair ... directly with repair and engineering teams as point of contact obtaining necessary technical information to support and/or expedite...of two (2) to three (3) years fulfillment/customer service center experience + Familiarity with SAP a plus +… more
    Acosta Group (08/21/25)
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  • Google CES Architect

    Cognizant (Bridgewater, NJ)
    …technical expertise in the Google Cloud Customer Experience stack, including Dialogflow CX, Agent Assist, Contact Center AI Insights, Speech-to-Text, Natural ... delivery of Google Cloud's Customer Engagement Suite (CES 2.0) within complex enterprise contact center environments. In this role, you will drive transformation… more
    Cognizant (08/08/25)
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  • Customer Service Systems Ops Analyst

    Under Armour, Inc. (Trenton, NJ)
    …Ensure Hours of Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards to drive meaningful ... the team and individual levels * Collaborate with the Contact Center Leadership and Training partners to...is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations… more
    Under Armour, Inc. (07/09/25)
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  • Account Manager - Excess Wholesale

    The Hartford (Red Bank, NJ)
    …+ Prepares submissions for rating and acts as the gatekeeper between the agent , Underwriter and the Operations Service Center Underwriting Support + Performs ... experience & book of business management, while also acting as a key contact for brokers and underwriters. This is an individual contributor role without supervisory… more
    The Hartford (08/27/25)
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  • HRIS Business Partner- REMOTE

    Ryder System (Trenton, NJ)
    …to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile app + Ensure compliance with data ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...HR Service Configuration, HR Case and Knowledge Management, Employee Center Pro. + Experience with developing in ServiceNow (eg… more
    Ryder System (07/28/25)
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  • Director of Education

    Goddard School (Parsippany, NJ)
    …Elementary Education, Child Development and management experience in a licensed childcare center or preschool. * A Bachelor's degree or higher in a related ... age 8, and management experience in a licensed childcare center or preschool. * An Associate's degree or higher...managing family communications through social media posts, Kaymbu, constant contact and other channels. Manage new family tours and… more
    Goddard School (08/29/25)
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