- Hilton (Trenton, NJ)
- …level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Contact Center Operations Administrator - Scheduling_ **Location:** ... Under the guidance of the Scheduling & Workforce Management Operations Supervisor, you will be responsible for creation and...Two \(2\) years of experience working in a large\-scale contact center \(more than 500 seats\) +… more
- Metro One Loss Prevention Services Group (Union, NJ)
- …build relationships quickly. PREFERRED QUALIFICATIONS + 1+ years of experience in a contact center environment preferred. + Lean training is an advantage. Kronos ... Job Description The Workforce Administrator will analyze and report on intraday, daily,...weekly staffing levels, staffing constraints such as absenteeism, attrition, contact volume trends, and other critical inputs to operational… more
- ADP (Roseland, NJ)
- …have a background in Genesys telephony and administration and experience with contact center technologies (eg, Salesforce, routing, IVR, call recordings, and ... and best practices for a service organization focusing on contact centers and contact center ...impact. **Preferred Qualifications:** + At least two years of administrator / technical support experience with Genesys or similar… more
- Wyndham Hotels & Resorts (Parsippany, NJ)
- …and experiences. We can't wait to welcome you! **The Role** Manage day-to-day operations of the Document Service Center , ensuring processes are in compliance ... & Resorts is now seeking a Manager, Document Service Center to join our team at the Parsippany -...guidelines. **What you'll do** Serve as the global system administrator for the electronic document management system (EDMS), including… more
- NTT America, Inc. (Trenton, NJ)
- …of administrators to understand the existing environment, assist each other with day-to-day operations and help with issues as a team. + Install, configure, and ... timely resolution or escalation to ensure minimal impact to business operations . Document troubleshooting procedures and create SOPs. + Change Management:… more
- BJs Wholesale Club (Hanover, NJ)
- …and positive attitude. Members: + Deliver service excellence through all points of contact . + Resolve and deescalate to address every member concern. + Ensure a ... Responsibilities, and Key Accountabilities + Participates in weekly meetings with CoE ( Center of Excellence) and sets up 2nd interviews for Club Manager/Assistant… more
- RWJBarnabas Health (Livingston, NJ)
- …candidate's educational background, skills and professional experience. Job Overview: The Operations Specialist, reporting to the Practice Manager of the Radiology ... Line, is an integral role designed for supporting and facilitating operations and staffing for our Radiology Departments supporting Cooperman Barnabas Medical… more
- Aston Carter (Berkeley Heights, NJ)
- …+ Experience with a shared services model for payroll, benefits, and HR operations . + Administrator -level experience with payroll software, time and attendance ... Manager to oversee the day-to-day US payroll and HR operations functions. The successful candidate will be responsible for...Data, and multi-worksite reporting. + Manage the Employee Resource Center and serve as escalation point for payroll, time,… more