- Travelers Insurance Company (Trenton, NJ)
- … working with financial linkage models and Bayesian models is a plus. + Familiarity with customer experience domain and survey data is a plus. **What is a Must ... complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our… more
- Coinbase (Trenton, NJ)
- …autonomy and accountability, we expect you to have the following skills: * * Customer Support Data Experience : *Familiarity with data elements and processes ... and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data...supporting successful Customer Support initiatives, including employee performance monitoring, workforce/staffing inputs,… more
- Coinbase (Trenton, NJ)
- …of Coinbase's Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service ... and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues...customer satisfaction levels and a better overall compliant experience for our customers. * *Role*- You will be… more
- Bristol Myers Squibb (Camden, NJ)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx )...building and maintaining strong credibility with key customers, office staff , and others in the customer influence… more
- PNC (Toms River, NJ)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... participate in STEM OPT for this position. **Job Description** + Delivers a unique customer experience aimed at improving customer financial wellbeing and… more
- PNC (Sicklerville, NJ)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... participate in STEM OPT for this position. **Job Description** + Delivers a unique customer experience aimed at improving customer financial wellbeing and… more
- PNC (Brick, NJ)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... and leads tellers by example to deliver a unique customer experience aimed at improving customer...meaningful conversations with customers, making appropriate referrals to branch staff . + Coaches, mentors and leads tellers by example… more
- ENFRA (Newark, NJ)
- …we blend a rich history with a forward-looking vision. With over 100 years of experience , we are a pillar of stability in the energy infrastructure industry and a ... provides technical authority in all phases of the commissioning ( Cx ) process and collaborates with the engineer of record...development, as well as training and mentorship of TS staff . The role works in close collaboration with project… more
- General Motors (Trenton, NJ)
- …week, at minimum.** **The Role** The Group Product Manager Applied Analytics - Customer Care & Aftersales will manage analytics and data science engagements focused ... corporate targets. You will work cross-functionally with our partners in CCA, CX , IT and other functions to accelerate the adoption of data-informed decision-making.… more
- Coinbase (Trenton, NJ)
- …product execution by creating leverage for Product Groups. The team strives to staff the highest and most critical company priorities across Coinbase. You will ... patterns and is able to sustain Critical User Journey performance in alignment with customer demand. *What you'll be doing (ie. job duties):* * Drive the strategy… more