- iconectiv (Bridgewater, NJ)
- …visit www.iconectiv.com . Follow us on X and Linkedln. **Responsibilities:** Customer service skills like; patience, attentiveness, attention to detail, ... are not limited to the following; + **The IT Service Desk and Network Operations Team is...OS) 2. IT Infrastructure (ex. telephones, network/internet connectivity) 3. Customer Service Requests (ex. password resets, VPN… more
- CAI (Trenton, NJ)
- …solve requests. **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 ... Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible... support to our customers applying technical knowledge and customer service skills via phone, email, or… more
- Cayuse Holdings (Trenton, NJ)
- **Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and ... **Here's What You Need** + High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Two (2) to five (5)… more
- Honeywell (Morris Plains, NJ)
- …emissions, and improving their operational efficiencies. **THE POSITION** As a **IT Manager, Service Desk Problem Management** , you will be responsible for ... investing in innovation and manufacturing enhancements and maintaining deep customer relationships. We foster a collaborative and inclusive work...managing and overseeing the service desk problem management process. Your role… more
- Fairleigh Dickinson University (Teaneck, NJ)
- Job Summary: The IT Service Desk Operator ( SDO ) is the first point of contact to properly document, report and potentially resolve all technology related ... incoming tickets sent via the University's Ticketing portal, the Service Desk email account or by calls...resolution. + Maintains a high level of professionalism and customer service , ensuring all interactions are handled… more
- CompuCom (Trenton, NJ)
- …Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk Support ... with users + Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support + Provide… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title: Service Desk Technician Location: Cherry Hill, NJ Job Type: 3-6 Months Contract to Hire Responsibilities: The Service Desk Technician will be ... systems for multiple clients. + Windows Server Management + Network Management + Customer Support o Administration of Windows servers in SMB environments o Batch and… more
- Allied Universal (Bridgewater, NJ)
- …a welcoming environment for employees and guests. You will provide exceptional customer service , communicate clearly with all individuals entering the location, ... with integrity and a people-first approach to deliver outstanding service at the front desk . **Position Type:...proof of a high school diploma or GED. + Customer service experience is preferred. + New… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …tracks incidents in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in ... customer specific business environment. Maintains an understanding of customer Service Level Agreements. + Develops and...technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.… more
- Robert Half Technology (Voorhees, NJ)
- …As a Help Desk Manager, you will be responsible for overseeing our service desk team and ensuring our IT support processes are efficient and effective. ... provide top-tier service delivery. Responsibilities * Oversee a team of service desk technicians, providing mentorship and direction * Efficiently manage the… more
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