- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Trenton, NJ)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Prime Therapeutics (Trenton, NJ)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- United Site Services (Old Bridge, NJ)
- …excellence in every aspect of our business. **Primary Purpose** The Quality Assurance Specialist is responsible for ensuring consistent service quality ... sales, and field service teams to resolve customer concerns related to service quality...to meet organizational goals. * Support company-wide initiatives for quality assurance , training, or service … more
- Robert Half Office Team (Woodbridge, NJ)
- …guidance and assistance to team members on quality -related matters. * Coordinate with customer service and call center teams to address quality concerns ... Description We are looking for a dedicated Quality Assurance Specialist to join our...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- TTEC (Trenton, NJ)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Robert Half Technology (Princeton, NJ)
- …auditing skills to maintain quality standards * Experience in a Call Center Customer Service environment * Excellent Customer Service skills for ... Description We are in need of a Quality Assurance Analyst to join our...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- DISH Network (Roseland, NJ)
- …callbacks from multiple call types + Confirm adherence to quality assurance guidelines to ensure 100% customer /client satisfaction + Provide accurate, ... lines of business + Assist with the development, implementation and maintenance of quality assurance guidelines and setting of related policies and procedures in… more
- Specialty Rx, Inc. (Ridgefield Park, NJ)
- Job Description Seeking a Full Time Quality Assurance Representative with Pharmacy Technician experience to join our Ridgefield Park, NJ Pharmacy. Must be able ... days with 2 Hybrid Please apply her e https://secure3.saashr.com/ta/s6337.careers?CareersSearch Quality Assurance Pharmacy Technician; we offer competitive… more
- embecta (Parsippany, NJ)
- … quality and compliance. The primary responsibilities include enhancing design quality assurance processes, spearheading quality engineering and design ... and global employees. Reporting to the Vice President of Quality , the Sr. Manager of Design Assurance ,... Focus** + The ideal candidate will prioritize the customer 's perspective in strategic decisions, craft service … more
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