- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization ... of customer engagement platforms , starting with,...of customer engagement platforms , starting with, but not limited... for Engagement and insights Excellence, the Director will manage the Customer Engagement… more
- ISC2 (Trenton, NJ)
- …of Enterprise Applications + Web Analytics & Tagging Lead + Community & Engagement Platforms Owner + Provide mentorship and technical guidance across assigned ... of our successes. Learn more. **Position Summary** The Senior Director of Digital Platforms will lead the...experimentation and implementation of AI use cases related to customer experience, reporting, and engagement + Collaborate… more
- JPMorgan Chase (Jersey City, NJ)
- …cultivate lasting customer relationships. As a ** Customer Success Director ** within **JPMC's Central Infrastructure Platforms ** team, you will lead ... experiences. **Job responsibilities** + Develops and executes a comprehensive customer success strategy through proactive engagement , onboarding, product… more
- Coinbase (Trenton, NJ)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... customer satisfaction (CSAT). * Oversee integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent… more
- Teradata (Trenton, NJ)
- …user experiences powered by modern web technologies and AI-driven design. As the Senior Director of User Platforms , you will: + Lead and inspire the Console ... across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What you… more
- Wolters Kluwer (Princeton, NJ)
- …operational oversight of the organization's Governance, Risk, and Compliance (GRC) platforms . This role ensures that security, risk, compliance, and audit processes ... register generation and alignment with organizational units. + **Stakeholder Engagement ** : Collaborate with information security, IT, compliance, operations, and… more
- UKG (Trenton, NJ)
- …+ Prior involvement in launching or scaling a digital concierge or AI-assisted customer engagement program. Company Overview: UKG is the Workforce Operating ... the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for… more
- Institute of Electrical and Electronics Engineers (Piscataway, NJ)
- …business challenges and processes. Knowledgeable about data privacy and its application in platforms and in the member and customer systems of the organization. ... Senior Manager Member Platforms (E5998) - 250249 : MGT-B50 Description Job...of data-informed product decisions, online platform marketing, and incorporating customer feedback. This role will have budgetary responsibility as… more
- Lumen (Trenton, NJ)
- …us as we digitally connect the world and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role within the Growth and ... translating complex data into actionable strategies that drive growth, enhance engagement , and improve the overall customer journey. **Location** This… more
- Humana (Trenton, NJ)
- …, Product Management Conceives of, develops, delivers, and manages products for customer use. The Director , Product Management requires an in-depth understanding ... put health first** Humana's Product organization is seeking a Director of Product Management with deep knowledge of the...Market Insights** + Stay ahead of industry trends in customer data platforms , personalization, and marketing technology.… more