- Cognizant (Teaneck, NJ)
- **IVR Chatbot Genesys focus Developer ** We are seeking an IVR Chatbot Developer ( Genesys focus) specializing in Genesys Cloud. The ideal candidate ... . Design and implement scalable and robust architecture solutions using Genesys Cloud to meet business needs. . Collaborate with cross-functional teams… more
- Cognizant (Teaneck, NJ)
- **IVR Chatbot Developer ( Genesys focus)** In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless ... self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The ideal candidate has experience… more
- Insight Global (Newark, NJ)
- Job Description We are looking for an experienced Application Developer with a strong background in Genesys Cloud CX to design, implement, and optimize ... both voice and non-voice channels and a deep understanding of Genesys Cloud CX architecture and integrations. Responsibilities: Design and implement multichannel… more
- Insight Global (Newark, NJ)
- …experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - API functions, analyzing, scripting work to ... Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of Genesys Framework,… more
- Insight Global (Newark, NJ)
- …seeking a skilled BI Developer / Reporting Analyst to collaborate with Genesys IVR developers in analyzing and optimizing the customer journey within IVR flows. ... the IVR development team on necessary enhancements. Responsibilities: Work closely with Genesys IVR developers to understand and validate data tracking within IVR… more
- Cognizant (NJ)
- **Job Summary** We are seeking a Sr. Developer with 8 to 10 years of experience to join our team. The ideal candidate will have expertise in Genesys Composer ... Genesys Eservices Genesys CIM Platform and Genesys Voice Portal. Additionally experience in Medicare & Medicaid Claims Claims and Payer domains is essential.… more
- Teleperformance USA (NJ)
- …Assist** + **Experience with integrating common telephony cloud solutions (eg Genesys , Amazon Connect, etc.)** + **Experience working with monitoring tools and ... System Administrator (CSA)** **Certifications (Preferred):** + **ServiceNow Certified Application Developer (CAD)** + **ITIL Foundation Certification (v3 or v4)** +… more
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