- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 2 Position - Fulltime Location - Cherry Hill, NJ Salary - $Open (Best Possible) Requirements Responsibilities: + Provide 1st and ... 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site. + Ensure proper documentation, notification, and… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research ... (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military… more
- SHI (Somerset, NJ)
- …offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of...are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin… more
- SHI (Somerset, NJ)
- …experience required. * 2 + years of experience working in a Service Desk environment - preferably with a global organization. * Excellent working knowledge of ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident… more
- Insight Global (Camden, NJ)
- …a Service Desk Technician to join their Integrated Operations Center. This team specializes in level 1 and some level 2 triage and is the first level ... and Requirements 1+ years of experience as a Service Desk , Help Desk , IT Technician,...Technician, or the equivalent education, certifications, and background within level 1 support and triage Excellent face to face… more
- Public Consulting Group (Trenton, NJ)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... agencies to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions that change… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on ... ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other...development teams to work on issues escalated to Tier 2 . + Adhere to the defined incident management, problem… more
- BlackRock (Princeton, NJ)
- …first contact support, incident resolution and seamless handoffs to Remote Resolve support, on-site Level 2 support and Level 3 Engineering groups. The ... **About this role** **Service Desk Manager - Job Description** **About This Role**...ticket data:** including triage, routing, and seamless escalation to Level 2 / Level 3; proactively and… more
- Penn Medicine (Plainsboro, NJ)
- …Coding certificate (Preferred) Education or Equivalent Experience: + HS Diploma/GED and 2 + years Two years of medical receptionist/front desk experience ... Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders… more
- Hackensack Meridian Health (Freehold, NJ)
- …members are the heart of what makes us better. At **Hackensack Meridian** **_Health_** we help our patients live better, healthier lives - and we help one ... patients in/out, answering phones, making appointments, maintaining the front desk , scanning, obtaining medical records, and rescheduling.** Training will...position - 20 hours a week: Schedule will be 2 .5 days a week 8** **:** **30am- 5pm and… more