- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures ... IT support services, manages a team of service desk analysts, and acts as the...the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance… more
- Robert Half Technology (Voorhees, NJ)
- …As a Help Desk Manager , you will be responsible for overseeing our service desk team and ensuring our IT support processes are efficient and ... service delivery. Responsibilities * Oversee a team of service desk technicians, providing mentorship and direction...troubleshooting * Experience with Dell Technologies * Knowledge of IT Service Management (ITSM) * Ability to… more
- Robert Half Technology (Lakewood, NJ)
- Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our ... system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for...Prior experience with Dell Technologies * Strong understanding of IT Service Management (ITSM) * Experience with… more
- GovCIO (Trenton, NJ)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- Burlington (Edgewater Park, NJ)
- …of accountability for communication and escalation during critical events. + Collaborate with Service Desk and IT Operations for seamless transitions between ... **Position Overview** The Manager IT Operations - Major Incidents...Science, or a related field + 15+ years in IT Operations or Service Management, with at… more
- TD Bank (Mount Laurel, NJ)
- …more specific details for this role. **Line of Business:** Technology Solutions **Job Description:** The Manager IT Operations manages or leads a team of IT ... in a production environment - Managing escalated incidents from Service Desk Level 1/2, LoB business partners,...+ Manages/Leads a group (eg, Less Than 25) of IT professionals + Manages projects and teams (including financials)… more
- SHI (Somerset, NJ)
- …MDM technologies. - Provide Tier 3 support and mentorship to junior staff and service desk teams. - Maintain accurate asset inventory and oversee mobile device ... proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely... projects and initiatives. - Experience with Apple Business Manager . - Strong background working with mobile carriers (Verizon,… more
- GovCIO (Newark, NJ)
- **Overview** GovCIO is looking for an IT Specialist / Customer Support Professional with an active Secret clearance to provide Tier 2 Level field support. This ... on-site position in Newark, NJ. **Responsibilities** + Provide outstanding desk -side support, regularly scheduled backups, network storage allocation, and… more
- The Hartford (Morristown, NJ)
- Account Manager - OA09HN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here ... 3 days a week (Tuesday through Thursday). The Account Manager will serve as a critical partner to the...Wholesale Commercial Inland Marine organization. The individual focuses on service experience & book of business management with primary… more
- PVH Corp. (Bridgewater, NJ)
- …provide robust solutions. This position is global in scope and requires a customer service focus. The Sr. Manager is responsible for enterprise monitoring & ... Diversity at PVH **here (https://www.pvh.com/responsibility/inclusion-diversity)** . **OVERVIEW** The Sr. Manager , Monitoring & Observability will play a key role in… more