- TEKsystems (Parsippany, NJ)
- **Hiring ASAP** We are seeking an experienced IT Service Desk Manager to lead and manage a dynamic team service desk professionals. This role is ... a collaborative and high-performing environment. + Oversee daily operations of the IT Service Desk , ensuring timely resolution of incidents and service… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures ... IT support services, manages a team of service desk analysts, and acts as the...the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance… more
- Robert Half Technology (Voorhees, NJ)
- …As a Help Desk Manager , you will be responsible for overseeing our service desk team and ensuring our IT support processes are efficient and ... service delivery. Responsibilities * Oversee a team of service desk technicians, providing mentorship and direction...troubleshooting * Experience with Dell Technologies * Knowledge of IT Service Management (ITSM) * Ability to… more
- Robert Half Technology (Lakewood, NJ)
- Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our ... system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for...Prior experience with Dell Technologies * Strong understanding of IT Service Management (ITSM) * Experience with… more
- GovCIO (Trenton, NJ)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... tablets, Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation (preferably ServiceNow).… more
- GovCIO (Trenton, NJ)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- Marriott (Basking Ridge, NJ)
- …prior to use. Report accidents, injuries, and unsafe work conditions to manager . Follow all company policies and procedures; ensure uniform and personal appearance ... all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine… more
- Citizens (Iselin, NJ)
- …Our Team? Our organization is committed to operational excellence and resilient IT service delivery. As a Major Incident Manager , you will play a pivotal ... IT incidents. As a critical member of our IT Service Management (ITSM) team, you will...+ Collaboration: Work closely with application owners, infrastructure teams, service desk staff, vendors, and business stakeholders… more
- Burlington (Edgewater Park, NJ)
- …of accountability for communication and escalation during critical events. + Collaborate with Service Desk and IT Operations for seamless transitions between ... **Position Overview** The Manager IT Operations - Major Incidents...Science, or a related field + 15+ years in IT Operations or Service Management, with at… more
- TD Bank (Mount Laurel, NJ)
- …more specific details for this role. **Line of Business:** Technology Solutions **Job Description:** The Manager IT Operations manages or leads a team of IT ... in a production environment - Managing escalated incidents from Service Desk Level 1/2, LoB business partners,...+ Manages/Leads a group (eg, Less Than 25) of IT professionals + Manages projects and teams (including financials)… more