- Panasonic North America (Newark, NJ)
- …Come join our journey! **Responsibilities** **What You'll Get To Do:** The Senior Manager , Customer Support Experience is responsible for overseeing and ... product, and customer insights to continuously enhance our 360 customer experience , building brand loyalty and trust with our customers. **Strategic Project… more
- C&S Wholesale Grocers, Inc. (Edison, NJ)
- **Position Overview** The Customer Experience Manager owns the business side of the relationship with Tier 2 and 3 customers in the region. The position ... of/adherence to standard operating procedures. The role reports to Sr. Manager , Customer Experience . Contributes to cross-functional teams in the delivery… more
- The Hertz Corporation (Trenton, NJ)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- NBC Universal (Englewood Cliffs, NJ)
- …spin-off is expected to be completed during 2025. We're looking for an experienced Customer Experience Associate Manager to scale and optimize our ... platforms, and a passion for solving problems. The Associate Manager must be a tenacious and analytical thinker, eager... satisfaction. This position reports to the Director of Customer Experience . What You'll Do + Lead… more
- Acxiom (Trenton, NJ)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- Michaels (NJ)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - TRENTON-HAMILTON, NJ Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Fiserv (Berkeley Heights, NJ)
- …at Fiserv. **Job Title** Sr. Manager of Product Operations - SMB Digital Customer Experience (CX) & Engagement **Sr. Manager of Product Operations - ... SMB Digital Customer Experience (CX) & Engagement** **About the Role** Join a... experience , driving operational excellence across the entire customer lifecycle-from onboarding to ongoing support. As ** Manager… more
- Nelnet (Trenton, NJ)
- …where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support, customer success, or client-facing technical roles** **3+ years of hands-on… more
- CBRE (Hoboken, NJ)
- …Concierge, Hospitality, Rooms Manager , Experience Manager or Event Manager ). Prior supervisory & customer service experience is highly preferred. ... Workplace Experience Manager - Hoboken, NJ Job...Workplace Experience Manager - Hoboken, NJ Job ID 233137 Posted...Experience function. They are responsible for providing world-class customer service to the clients and visitors of a… more
- Lawyer (Basking Ridge, NJ)
- …close deals and identify upsell opportunities with their client book. Requirements + Proven work experience as a Customer Success Manager or similar role + ... to drive extended customer success. A good Customer Success Manager must have a thirst... working with brand image and promoting value through customer experience + Exceptional ability to communicate… more
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