- Burlington (Edgewater Park, NJ)
- **Position Overview** The Manager, Operations ServiceNow Platform serves as the strategic and operational leader for the ServiceNow platform within the ... role is responsible for governing, evolving, and maximizing the value of the ServiceNow ecosystem across IT and enterprise workflows. The manager oversees… more
- Capgemini (Bridgewater, NJ)
- **Job Title:** Principal Service Management Consultant - ServiceNow CRM Workflow Architect - FSM/SOM **Location:** Chicago, IL; Houston, TX; Dallas, TX; NY, NY; ... customer service experiences. **Responsibilities:** Architect, design, and implement end-to-end ServiceNow CSM solutions, including Case Management , Knowledge … more
- Deloitte (Jersey City, NJ)
- … operations . We partner with CIOs, tech executives, and service owners (HR, IT , Customer, Field Service, Project Portfolio Management ) and their teams to ... supports continuous upskilling, keeping you aligned with industry trends. ServiceNow has transformed IT into a strategic... upgrade deployments + Experience in the following: + IT Service Management + Incident Management… more
- CompuCom (Trenton, NJ)
- …with a strong focus on ** IT Service Management (ITSM)** and ** IT Operations Management (ITOM)** modules. This role will be instrumental in ... to join our team. We are seeking a Senior ServiceNow Architect to join our dynamic IT ...designing scalable and efficient solutions that drive IT operations , automation, and service delivery across… more
- Commvault (NJ)
- …Depth + Service Management (ITSM): Incident, Problem, Change, Service Catalog + IT Operations Management (ITOM): Discovery, Event Management , Service ... **Who you are ** + 8+ years of progressive IT experience, with 5+ years focused on ServiceNow platform design and architecture in a large enterprise environment.… more
- Teleperformance USA (NJ)
- …( IT Service Management ), CRM (Customer Relationship Management ), and ITOM ( IT Operations Management ) offerings. In this role, you will serve as a ... teams to understand client needs and propose tailored solutions using the ServiceNow ITSM, CSM, and ITOM platforms.** + **Conduct compelling product demonstrations,… more
- Deloitte (Morristown, NJ)
- …in developing next-generation technology teams. Qualifications: Required: + 4+ years of relevant ServiceNow IT consulting or industry experience + 3+ years of ... ServiceNow Senior Consultant Our ServiceNow team...partner with CIOs, tech executives, and service owners (HR, IT , Customer, Field Service, Project Portfolio Management )… more
- Burlington (Edgewater Park, NJ)
- …updates for leadership. The Major Incident Manager partners with IT Operations , Infrastructure, Application Support, and ServiceNow teams to reduce mean time ... + Enforce linkage of incidents to related PRBs in ServiceNow and monitor follow-through. **Process Governance & Continuous Improvement**...Science, or a related field + 15+ years in IT Operations or Service Management ,… more
- American Red Cross (NJ)
- …supporting mission-critical business systems and processes leveraging the Red Cross ServiceNow platform for Integrated Risk Management . This framework will ... ServiceNow + Participate in and contribute to the IT Governance, Risk and Compliance program, ensuring IT...ServiceNow GRC experience + **Service Now Integrated Risk Management experience is required.** + Working knowledge of control… more
- Burlington (Edgewater Park, NJ)
- …discipline, risk management , and continuous improvement. The manager leads Burlington's IT Operations and Network Operations Center, overseeing a team ... Leadership & Partner Management :** Lead and develop a 24/7 IT Operations team, fostering accountability and service excellence. Build capability through… more