- Hackensack Meridian Health (Neptune City, NJ)
- …our mission to transform healthcare and serve as a leader of positive change. As a ** Workforce Management ( WFM ) Real Time Analyst** , you will utilize ... workforce management tools and best practices to provide tactical support...within the Patient Access Center (PAC) environment. Responsible for real time monitoring of service levels and site performance… more
- CenterWell (Trenton, NJ)
- …Statistics, or a related field; Master's degree preferred. + 10+ years of experience in Workforce Management , with at least 6 years in a leadership role focused ... allocation, outsourcing, and automation. Additionally, the Associate Director collaborates with Real -Time Management , Scheduling, and Forecasting teams to ensure… more
- Lincoln Financial (Trenton, NJ)
- …in a dynamic, fast-paced contact center environment. This role is foundational within the Workforce Management team, serving as a key role in day-of operations ... Glance** We are excited to bring on an Associate, WFM Scheduling & Real -Time to support the...1+ Years of experience in a contact center and/or workforce management environment directly aligned to the… more
- Walmart (Hoboken, NJ)
- …the Director of Operations at Walmart Connect. The Senior Manager of Operations - Workforce Management ( WFM ) will use strong thought leadership, critical ... you'll do ** The Senior Manager of Operations - Workforce Management is a critical and trusted...leader will be responsible for overseeing capacity planning, forecasting, real -time management and headcount reporting across Walmart… more
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