- Humana (Santa Fe, NM)
- …part of our caring community and help us put health first** The Bilingual Claims Research & Resolution Representative 2 manages claims operations ... the resolution to a pending call.** The Claims Research & Resolution Representative...your skills to make an impact** **Required Qualifications** + ** Bilingual (Spanish / English) (see Language Proficiency Testing below)**… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer ... Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other… more
- Mass Markets (Las Cruces, NM)
- …the success of a globally expanding, industry-leading organization. We're hiring Bilingual Contact Center Representatives to support inbound and outbound customer ... provide accurate solutions + Use internal systems to manage accounts, process claims , and update records + Identify sales opportunities and apply upselling… more
- Mass Markets (NM)
- …contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems ... issues when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and...customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and… more
- Mass Markets (Las Cruces, NM)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other ... account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts,...customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution… more