- Mass Markets (Mesilla, NM)
- …ourselves as a trusted partner in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering exceptional service ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Teleperformance USA (NM)
- …the sky is the limit!** **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and ... **Category :** **Client Operations ** **About TP** **TP is a global, digital...duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and… more
- Mass Markets (Las Cruces, NM)
- …activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ... with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for...quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations … more
- Mass Markets (Mesilla, NM)
- …ourselves as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector ... quality and production of direct reports. A Customer Service Supervisor works closely with the Operations Manager,...Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a… more
- Mass Markets (Mesilla, NM)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple...feedback to improve agent quality scores. + Collaborate with Operations and Training to implement quality improvement plans. +… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor...Lead and mentor a team of call center supervisors overseeing inbound and outbound operations .… more
- Mass Markets (Mesilla, NM)
- …experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional ... ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor...diploma or equivalent + 2+ years of experience in call center operations management +… more
- Ryder System (Santa Fe, NM)
- …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Las Cruces, NM)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more